Friday, October 23, 2015

Miami Blue Lagoon Employees Earn 'Excellence Certificates' for Service

Manager, Customer Service Operations Rosalyn Bell-Mosley; Blue Lagoon Branch Manager, Customer Services Dorothy Rhodes and Supervisor, Customer Services Amy Edge recognized several employees with an “Excellence Certificate” for overall outstanding performance in FY15. Employees recognized were Retail Associate Dareck Johnson, Jr.; Letter Carrier Eddie Kimbrough, Jr.; Distribution Clerk Christine Law; and Retail Associate Jose Rojas (not pictured).

Blue Lagoon Branch Retail Associate Dareck C. Johnson, Jr. (center), receives recognition award from Supervisor, Customer Services Amy Edge (left) and Manager, Customer Services Dorothy Rhodes (right). Photo: Mirtha Uriarte

Blue Lagoon Branch Distribution Clerk Christine Law (center) receives recognition award from Manager, Customer Services Dorothy Rhodes (left); Manager, Customer Service Operations Rosalyn Bell-Mosley (right); and Supervisor, Customer Services Amy Edge (back).  Photo: Mirtha Uriarte

Blue Lagoon Branch Letter Carrier Eddie Kimbrough, Jr. (second to left), receives recognition award from A/Supervisor, Customer Services Nadine Harris (left); Manager, Customer Services Dorothy Rhodes (second from right); and Manager, Customer Service Operations Rosalyn Bell-Mosley (right). Supervisor, Customer Services Amy Edge is in the back. Photo: Mirtha Uriarte

Welcome Home, Joseph Molfetto


West Palm Beach, FL Postmaster Richard Fermo welcomes home Manager, Customer Service Operations (MCSO) Joseph Molfetto.  Photo: Curlita Rogers-Saunders

Molfetto started his career as a Letter Carrier in New York in 1983. In six years, he was promoted to Supervisor, Customer Services, Jamaica, NY. In 1992, he transferred to the Central New Jersey District. During his 32-year career, Molfetto was promoted to several managerial positions of increased responsibility including Postmaster, Plainsboro, NJ, Jupiter, FL; MCSO, Fort Lauderdale, FL; and Manager, Operations Programs Support (MOPS), Capital District.

He also served on many detail assignments including Manager, Delivery Programs, Central Florida District; MCSO, Atlanta, GA; MOPS, Atlanta District; and Manager, Customer Services, Hollywood, FL.

Molfetto is in the Corporate Succession Program (CSP) and has completed the Advanced Leadership Program (ALP) and Managerial Leadership Program (MLP). Recently, he completed Lean Six Sigma (LSS) Green Belt training.

Thursday, October 22, 2015

Fort Pierce Employee Recognition


Fort Pierce, FL, Main Post Office Supervisor, Customer Services Robert Millan (right) presents Certificate of Appreciation for outstanding performance to City Carrier Assistant (CCA) Taccara Davis (left). Photo: Jacqueline Long


Fort Pierce, FL, Main Post Office Supervisor, Customer Services Robert Millan (left) presents Certificate of Appreciation for outstanding performance to CCA Wendy Smith (right). Photo: Jacqueline Long

 

Fort Pierce, FL, Main Post Office Supervisor, Customer Services Robert Millan (left) presents Rural Carrier Franklin Dan Schultz with his Retirement Certificate and thanked him for 34 years of government service. Photo: Tina Funk

Fort Pierce, FL, Main Post Office City Carrier Assistant Kathryn Robbins also earned a Certification of Appreciation for outstanding performance. No photo available.

Palm Beach Gardens Carrier Flanagan Retires after 40 Years of Service

West Palm Beach, FL, Officer In Charge (OIC) Robert Weiser recognized Palm Beach Gardens, FL, Letter Carrier Chris Flanagan for 40 years of service. Family and co-workers joined the celebration of this career milestone and retirement. Weiser and Manager, Customer Services Virginia Rhodes thanked Flanagan for his dedication to the Postal Service and wished him well in his retirement.

Flanagan was an active member of the Customer Connect program and the National Association of Letter Carriers (NALC).

“What I loved most about the Postal Service is that I got the opportunity to provide a very important service to the American public,” Flanagan said.

Flanagan shared that he will miss his coworkers, but plans to pursue his love for music and travel and spend time with his family. He also plans on remaining an active NALC member.
Pictured, from left: Palm Beach Gardens, FL, Manager Customer Services Virginia Rhodes  Cheryl Flanagan (wife) Letter Carrier Chris Flanagan, Audrey Foster (daughter) West Palm Beach, FL, Officer In Charge Robert Weiser, and Thomas Flanagan (son). Photo: Curlita Rogers-Saunders

Country Lakes Employees Support Breast Cancer Awareness Month

Employees at the Country Lakes Branch in Miami, FL add a touch of pink in support of Breast Cancer Awareness Month. Kneeling (L to R): Retail Associate Richard Hampton, Distribution Clerk Zsa Zsa Allen, Letter Carrier Maria Sierra, Rural Carrier Albert Jackson, and Letter Carriers Rick Rivera and Luis Garcia. Standing First Row (L to R):  Distribution Clerk Velma Garcia; and Letter Carriers Mary McNeal, Laura Baker, Sandra Pepper, Jeanne Estime, and Darlene Baughns. Standing Back Row (L to R): Manager, Customer Services Mitchell Perez; City Carrier Assistant (CCA) Passion Tavernier; Letter Carrier Yoel Corrales; Rural Carrier Mildred Herrera; Letter Carrier Jorge Llanes; Rural Carrier Clayton Demby; Letter Carrier Herman Villanueva; Rural Carrier Russell Castillo; Letter Carrier Mark Clark; Letter Carrier Susan Rodriguez; Letter Carrier Wallace Jefferson; Rural Carrier Michelle Frank; Retail Associate Edward Bachorz; and Letter Carrier Clarice Smith. Smith also is the Communications Ambassador at the Country Lakes Branch.

Saturday, October 17, 2015

Career Conference Workshops

There's still time to make plans to attend the District Career Conference, Saturday and Sunday, October 24-25. On Saturday, there's a dinner and dance with a band from 6 pm to 10 pm for $60 per person. On Sunday, attend classroom workshops that will enhance your postal career. Only $29 for career employees and $15 for non-career employees. That covers a general session, workshops, and lunch. Below is a preview of the classes. 
LEADERSHIP DNA
JEFFERY TAYLOR, SOUTH FLORIDA DISTRICT MANAGER
We all want to be remembered, to feel that we’ve contributed something to the world. For some, this can be a driving force leading to great accomplishments and extraordinary contributions. What pushes your desire to leave a legacy? Learn how your leadership traits will impact generations to come. Attend this workshop and put your stamp on the future.
HOW FULL IS YOUR BUCKET?
RICHIE FERMO, POSTMASTER, WEST PALM BEACH, AND JANN MILLER, MGR, HUMAN RESOURCES  
We all have a bucket within us that needs to be filled with positive experiences. When we're negative toward others, we use a dipper to remove from their buckets and diminish their positive outlook. When we treat others in a positive manner, we fill not only their buckets but ours as well. Don’t be a dipper! Accentuate the positive! Learn what you say and how you say it can have a positive or negative impact in the areas of business and management, marriage, parenting, and other personal relationships.
PROFESSIONAL WRITING
DEBBIE FETTERLY, COMMUNICATIONS PROGRAMS SPECIALIST, SOUTH FLORIDA DISTRICT
Does your writing lack good communication, organized thought, correct grammar and language, clarity and conciseness? How well you use words can make a lasting impression. Learn how to skillfully craft your words so people will perceive you in a positive light. Just one little grammatical slip can tarnish that image. This workshop will emphasize the fundamental skills of writing, style and editing, and document design. My word! You haven’t registered yet?
RETIREMENT-CIVIL SERVICE
RICHARD (RICK) DEFEO, SUPERVISOR, HRSSC OPERATIONS, AND NANCY CASTIGLIONE,  HRSSC PERSONNEL PROCESSING SPECIALIST
Just the thought of retirement can cause anxiety. Many employees may feel overwhelmed and unprepared as they approach the end of their postal journey. But retirement is not a date. It’s all about planning for what’s next. What road will you travel to get there? If you’re a Civil Service employee interested in getting the most out of retirement benefits, then this is the class for you!
RETIREMENT-FEDERAL EMPLOYEES RETIREMENT SYSTEM
RICHARD (RICK) DEFEO, SUPERVISOR, HRSSC OPERATIONS, AND NANCY CASTIGLIONE, HRSSC PERSONNEL PROCESSING SPECIALIST
It’s been said before (see above) … Retirement is not a date. Retirement planning involves the plans and actions to prepare a smooth transition from a life based mainly around working to a life based mainly around not working. Plan now and create a map without financial bumps in the road. How well are you preparing your exit strategy to retirement? FERS employees with questions on retirement benefits will want to sign up for this class.
SO, YOU WANT TO BE A CUSTOMER SERVICES SUPERVISOR?
RICK SUAREZ, POSTMASTER, MIAMI, AND DAVID GUINEY, OFFICER IN CHARGE, FORT  LAUDERDALE
Do you have what it takes to be a Supervisor, Customer Services? Being an effective supervisor starts with an honest appraisal of your leadership style to identify areas that need improvement. There’s no magic formula to becoming a Supervisor, Customer Services, but two successful Postmasters will share their career paths and provide insight on the essential qualities they look for when selecting an employee to fill this important role in the organization. Register now for this “Tale of Two Postmasters” workshop. 
SO, YOU WANT TO BE A PLANT SUPERVISOR?
JUAN GONZALEZ, SR PLANT MGR, SFL DISTRICT, AND LINDA GRAY, PLANT MGR, ROYAL PALM P&DC
Even in an increasingly digital world, the Postal Service remains part of the bedrock infrastructure of the American economy, serving its people and businesses and binding together the nation. AFC, APPS, CIOSS, DBCS, DIOSS, FSM, SPBS --- a recipe for alphabet soup? Not! These acronyms are key ingredients in mail processing operations. Learn more about how we process millions of pieces of mail a day and learn how you can help drive our future as a supervisor in a processing and distribution center.

ATTITUDE IS EVERYTHING
DOUG LANE, MGR, LABOR RELATIONS, SOUTHERN AREA
One of the most important steps you can take toward achieving your greatest potential in life is to learn to monitor your attitude and its impact on your work performance, your personal/professional relationships and your health. Attitude governs the way you perceive the world and the way the world perceives you. Choose an inner voice of self encouragement and motivation. It’s not what happens to you that matters; it’s how you choose to respond. Employees with a positive attitude immediately will sign up for this workshop! It’s your choice!
CAREER IN MAINTENANCE
MIKE KIRK, MGR, MAINTENANCE OPERATIONS, MIAMI, AND CARL POWELL, MGR, MAINTENANCE, WEST PALM BEACH
This workshop provides an overview of the application, testing and candidate supplemental application booklet for the Maintenance Craft.  Receive insight on how to prepare for a career in the technical fields for employment in the Maintenance Department.
FINANCIAL PLANNING
SHARNELL JACKSON, FINANCIAL CONSULTANT, PEOPLE HELPING PEOPLE
Pursuing new challenges, rediscovering old passions, enjoying life's simple pleasures. Whatever your retirement goals are, you will need regular income. What road will you take to get there?  Learn the techniques on how to manage your finances. Learn how to build that nest egg you will need for retirement. Invest in your future and register for this workshop!
INTERVIEW SKILLS
PHYLLIS REED, OFFICER IN CHARGE, HOLLYWOOD, AND JOSEPH CROCE, JR, MGR,  CUSTOMER SERVICE OPERATIONS, POMPANO
An interview for your dream position can be a nerve-wracking or uplifting experience, depending upon how you approach it. Although there is no set format that every job interview will follow, there are some questions that you can almost guarantee will crop up.  In this workshop, managers will address the most common questions and the kind of answers your interviewer wants to hear. Discover techniques that will convince the interview board why you are the best person for the job.
DELIVER THE BRAND
LILLIAN CASTRO, MGR, CONSUMER AND INDUSTRY CONTACT
Consumers make decisions of what to buy and who to give their money to, based on their expectations, and they may only spend a second making the decision. The “Deliver the Brand” program was designed to promote cultural change, professionalism and positive experiences in the Postal Service. Our employees play a vital role in protecting one of our most valuable assets --- our good name, our brand. Attend this workshop to learn how you can “deliver the brand.”
THE ROAD FROM ROOKIE TO PRO (for Non-Career Employees)
JANICE ATHERLY, MGR, OPERATIONS PROGRAMS SUPPORT, AND JUAN NADAL, MGR, MARKETING
Are you a non-career employee?  City Carrier Assistant, Mail Handler Associate or Postal Support Employee?  What’s on your mind? Ask all the questions you’d like and learn more about the Postal Service at the same time!  Once you become a career employee, there are many opportunities for promotion into many fields in the organization. Attend this workshop to learn more about the possibilities that await you in the Postal Service.

Register today for a fun-filled, action-packed weekend of educational and networking opportunities!  See your supervisor for a registration form or contact the Learning, Development and Diversity Office at 305-470-0881.

West Palm Beach MO Passport Fair: Saturday, October 17, 9 am - 3 pm

Planning a vacation and needing a passport? Make the West Palm Beach Main Office the first stop of your journey.
West Palm Beach Postmaster Richard Fermo invites employees to the Passport Fair at the West Palm Beach Main Office, 3200 Summit Blvd, West Palm Beach, from 9 am to 3 pm on Saturday, October 17. No appointment is required, but employees are reminded this is an off-the-clock activity.
How to Prepare for the Passport Application Process:
  • A completed application (form is available at usps.com/passport; but do not sign it until the passport clerk instructs you to do so). Remember that everyone, including newborn infants, is required to obtain a passport in his or her own name. For children under age 16, the consent of both parents/ guardians is required. 
  • Proof of identity (a valid permanent state driver’s license, a government ID or military ID, previous passport, Certificate of Citizenship or Naturalization Certificate)
  • Proof of U.S. citizenship (previous passport, original or certified birth certificate issued from the state with a raised, embossed, impressed, or multi-colored seal and the registrar’s  signature and date of certificate filing)
  • Two official passport photos (available at the Passport Fair for $15)
  • Social Security Number
 The U.S. Department of State fees vary according to age and type. The fee(s) must be made by money order, check, bank draft, or cashier’s check made payable to the U.S. Department of State; debit and credit card payment is not available. The Passport Book fee for under age 16 is $80; for age 16 and older is $110. The Passport Card fee for under age 16 is $15, and for age 16 and older is $30. In addition, all acceptance agencies, including the Postal Service, charge a processing fee of $25 per application. A debit or credit card may be used in addition to cash, money order, or check made payable to the Postal Service.