Tuesday, December 31, 2019
Monday, December 30, 2019
Friday, December 27, 2019
Black Heritage Series Adds Gwen Ifill
Gwen
Ifill, one of the nation’s most esteemed journalists, will be featured on the
43rd stamp in the Black Heritage Series.
Deputy
Postmaster General Ron Stroman will be the dedicating official at the First-Day-Of-Issue
(FDOI) ceremony at the Metropolitan African Methodist Episcopal Church in
Washington DC on January 30.
Gwen Ifill was among the first African Americans to hold prominent
positions in both broadcast and print journalism.
After graduating from college in 1977, Ifill worked at The Boston
Herald American, The Baltimore Evening Sun, The Washington Post and The New
York Times. In 1994, she took a broadcast job at NBC, where she covered
politics in the DC bureau. Five years later, she joined PBS; she became the
senior political correspondent for “The NewsHour with Jim Lehrer” and
moderator and managing editor of “Washington Week” — the first woman and
first African American to moderate a major television news-analysis show.
In 2013,
she became co-anchor of the “PBS NewsHour,” part of the first all-female
team to anchor a national nightly news program. Ifill died in 2016.
Among
Ifill’s honors were the Radio Television Digital News Foundation’s Leonard
Zeidenberg First Amendment Award (2006), Harvard’s Joan Shorenstein Center’s
Goldsmith Career Award for Excellence in Journalism (2009) and induction into
the National Association of Black Journalists Hall of Fame (2012). In 2015, she
was awarded the Fourth Estate Award by the National Press Club. She received
numerous honorary degrees and served on the boards of the News Literacy Project
and the Committee to Protect Journalists, which renamed its Press Freedom Award
in her honor.
The 2016 John Chancellor Award was posthumously awarded to Ifill
by the Columbia Journalism School. In 2017, the Washington Press Club
Foundation and the “PBS NewsHour” created a journalism fellowship named for
Ifill. Her alma mater, Simmons University, opened the Gwen Ifill College of
Media, Arts, and Humanities in 2018.
Thursday, December 26, 2019
Recognizing 100 Years of Service
From left, Riviera Beach Branch Letter Carriers Lashon Thompkins,
Glen Taylor, Charles Phipps, and Roderick McDaniels were recognized for
reaching a career milestone. Manager, Customer Services Lori Giordano (not pictured) presented each employee with a 25-year Service Award and pin. She also thanked the carriers for their years of hard work and
encouraged then to continue to provide outstanding service to their customers.
Photo: West Palm Beach Customer Relations Coordinator Gayle Jones
Wednesday, December 25, 2019
Tuesday, December 24, 2019
Santa's Helpers
Timothy’s letter seemed to cause some laughter in the room as he
wrote:
“Dear Santa, I was real good this
year…. well kind of good…. OK you probably know that I was not good at all so
just leave me whatever you want.'
“It’s a great time of the year, and responding to the children’s
letters brings so much joy” said Miami Customer Relations Coordinator, Mirtha
Uriarte a.k.a. Santa’s Helper Elf.
Photo: Miami Customer Relations Coordinator Mirtha Uriarte
Showing Appreciation
Riviera Beach Post Office Manager, Customer Services Lori Giordano (not pictured) treated her team to morning snacks. Giordano thanked employees for all their hard work during the year, but especially during peak season.
Photo: West Palm Beach Customer Relations Coordinator Gayle Jones
Photo: West Palm Beach Customer Relations Coordinator Gayle Jones
Holiday Greetings
Consumer and Industry Contact Clerk Charnissa "Niecey" Deantignac took a moment from her busy schedule to pose for this holiday photo.
Clerks Marvin Hurd (center) and Tirso Alvarez (right) were happy to see that Santa was in town. Employees appreciated the candy treats from Santa, who was making his list and checking it twice at the Miami P&DC. Photo: Cheryl White
Employee Howard Ulloa (right) heard the clatter of reindeer hooves on the Miami P&DC rooftop and rushed to the platform to see what was the matter. Santa was checking his good list, and yes, Ulloa was productive all year so Santa offered him some candy as a small token of his appreciation. Photo: Cheryl White
Postal Support Employee (PSE) Nikkia Riley (right) also heard the clatter and went to the Miami P&DC platform to investigate the matter. Photo: Cheryl White
Postal Support Employee (PSE) Carlos Garcia (right) thanked Santa for the candy and wished him well on his Christmas Eve trip around the world. Photo: Cheryl White
Clerks Marvin Hurd (center) and Tirso Alvarez (right) were happy to see that Santa was in town. Employees appreciated the candy treats from Santa, who was making his list and checking it twice at the Miami P&DC. Photo: Cheryl White
Employee Howard Ulloa (right) heard the clatter of reindeer hooves on the Miami P&DC rooftop and rushed to the platform to see what was the matter. Santa was checking his good list, and yes, Ulloa was productive all year so Santa offered him some candy as a small token of his appreciation. Photo: Cheryl White
Postal Support Employee (PSE) Nikkia Riley (right) also heard the clatter and went to the Miami P&DC platform to investigate the matter. Photo: Cheryl White
Postal Support Employee (PSE) Carlos Garcia (right) thanked Santa for the candy and wished him well on his Christmas Eve trip around the world. Photo: Cheryl White
Toys for Tots
Miami Processing and Distribution Center (P&DC) Mail Processing Clerk Keisha Stephens strikes a pose next to hampers of items collected for the annual U.S. Marine Corps Toys for Toys Campaign.
Monday, December 23, 2019
OPS Retires After 40-Plus Years
Fort Lauderdale
Postmaster David Guiney (left) and Manager, Operations Programs Support Alex Alejandro (right) presented Operations Programs
Specialist Patricia Nolan (center) with her Retirement Certificate. Guiney and Alejandro thanked Nolan for more
than 40 years of dedicated service and wished her well in her retirement.
Photo: Fort Lauderdale Customer Relations Coordinator Edwin Vivas
Sunday, December 22, 2019
A/District Manager Holiday Message
Acting District Manager Sal Vacca |
This past year, our postal family adapted to operational changes, accepted challenges, and embraced opportunities that cut operating costs and increased revenue. Through it all, our South Florida team ensured that our customers received the outstanding service that they have come to expect and deserve from the Postal Service.
In my few short weeks as Acting District Manager, I have visited many operations and have observed your dedication and commitment to the Postal Service. It quickly became evident that South Florida employees have a passion for our organization to succeed. Please know that I greatly appreciate all that you do for our customers and for each other, especially during this busy holiday season. Our customers are counting on us, and to your credit, we are delivering our value and promoting the postal brand.
The New Year will bring more changes, challenges, and opportunities. To your credit, we already have demonstrated that teamwork is the key to our success … and 2020 will be no different.
From my family to yours, have a wonderful holiday season and a happy, healthy New Year.
Holiday Greetings
Palm Beach Gardens Letter Carrier Herman Shipp (left) and Lead Sales and Services Associate Brandon Black (right) display some holiday cheer for their customers! Photo: Ernie Onody
Saturday, December 21, 2019
Happy Holidays
APWU Local 172 President Wanda Harris is processing holiday cards and letters in the automation operation at the Miami P&DC. Photo: Valerie Alston
Human Resources Engagement
Acting District Manager Sal Vacca (far left) posed for this photo opportunity with the Human Resources Team, which included Manager Tammy Deutsch, third from right.
Human Resources team members enjoyed a holiday luncheon.
Acting District Manager Sal Vacca (left) and Manager, Human Resources Tammy Deutsch (right) presented Miami Learning Development and Diversity Specialist Coleen Lovin (center) with a Service Award. Lovin, who has retirement plans the end of this year, has remained accident-free throughout her 34-year career.
Photos: Myriam Irizarry
Holiday Greetings
Santa Claus made an early visit to the Consumer and Industry Contact Office to thank employees for a smooth transition into the Customer360 program, which has improved the overall customer experience.
When a customer contacts the Postal Service, his or her customer profile and history of service requests, including open service requests, automatically are loaded into the C360 console. Having a customer’s history available at their fingertips reduces the need for customers to repeat details previously communicated and enables employees to diagnose issues faster and more accurately, resulting in an accelerated quality resolution.
Santa is thinking about implementing such a program at the North Pole, and is in town to consult with the experts in the above photo.
"Believe it or not, some children do complain about the quality of toys distributed through my workshop," said Santa. "I can't afford a tarnished image and need to do all that I can to protect my brand!"
Santa Letters at the 'South' Pole
Executives
and managers took time from their busy schedules to lend assistance to the
Santa Letter operation in the Miami Postmaster’s Conference Room. Pictured
at table, from left, Miami Postmaster Steve Kirkland; Acting South Florida
District Manager Sal Vacca; Manager, Processing and Distribution Operations Gun
Udomsawat; and Master Black Belt Phillip Murphy. Standing, from left, Miami Flagler Station Manager, Customer Services Darrin Johnson; and Miami Manager, Customer Service Operations Orlando de la Osa.
Photo: Debra Fetterly
Friday, December 20, 2019
Santa Sightings
Miami-Dade County PCC Celebration
Miami-Dade County Postal
Customer Council (PCC) 2019 Holiday Celebration: Pictured kneeling, PCC Member
Ivan Rodriguez. First row, Manager, Marketing Juan Nadal; Miami Customer
Relations Coordinator Mirtha Uriarte; PCC Member Gia Rodriguez; and PCC
Industry Co-Chair Susan Reed. Back row, from left, Fort Lauderdale Postmaster
David Guiney; PCC Member Juan Hidalgo; PCC Industry Vice Co-Chair Audie
Thompson; and Miami Postmaster Steve Kirkland.
Fort
Lauderdale Postmaster David Guiney (left) and Miami Customer Relations
Coordinator Mirtha Uriarte (right) displayed holiday toy drive items. Miami-Dade
County PCC received a plaque for the PCC’s continued support of their
foundation’s toy drive.
Recognizing a Career Milestone
Boca Raton Postmaster Brian Coulton (right) presented Boca Rio Branch Letter Carrier Richard Herrera (left) with his 25-year Service Award and pin. Photo: Lori Cangemi
Thursday, December 19, 2019
Postal Inspector Delivers Six Ways to Protect Mail and Packages to Media
Postal Inspector Bryan Masmela (right) offered six ways to protect mail and packages during interviews with AmericaTeve 41, Telemundo 51, and Univision 23 in the Miami General Mail Facility (GMF) Postal Store.
1. Don't leave delivered mail and packages unattended.
2. Take advantage of the "Hold Mail" service at usps.com.
3. Select "Hold for Pickup" or redirect packages with "USPS Package Intercept" at usps.com.
4. Customize the delivery. Visit usps.com, enter the tracking number and select "Delivery Instructions."
5. Secure the shipment using USPS Special Services, including Signature Confirmation.
6. Monitor your front door with a home security camera system.
WPLG Interviews Ft Laud Postmaster on Holiday Tips on 'Live' Broadcast
WPLG Channel 10 anchors Kristi Krueger and Louis Aguirre interviewed Fort Lauderdale Postmaster David Guiney on a live broadcast from their studio.
Guiney praised employees for bringing home the holidays to customers and promoted various products and services. He also shared tips to avoid a shipping glitch:
¯ Select a
durable box to protect the contents. Priority Mail and Priority Mail Express
boxes are free at local Post Offices.
¯ Do NOT reuse
boxes — they weaken in the shipping process.
¯ Properly
address packages. Include both “to” and “from” information and only on one side.
¯ Print
addresses clearly and include all address elements, such as apartment numbers and
directional information.
¯ Never guess
a ZIP Code. Look up a ZIP Code at usps.com under Quick Tools. NO ZIP is
better than a WRONG ZIP
¯ Place a card
inside the package with delivery and return addresses. This helps
postal employees deliver the item should the mailing label become damaged or
fall off the package.
Wednesday, December 18, 2019
Tuesday, December 17, 2019
Showing Appreciation at WPB P&DC
Acting Plant Manager, West Palm Beach Processing and Distribution Center C J Tabbot (left) took time from her busy schedule to greet each Tour 3 employee as they headed to their work unit during "Employee Appreciation Week." Tabbot also provided snacks and asked employees to sign the "We Are #PostalProud Peak 2020" board.
Distribution Clerk Saji Johnson (right) joined the U.S. Postal Service eight years ago.
"The acting plant manager did an excellent job in appreciating the employees,” he said. "Her action shows that together, we are a strong team."
Photo: West Palm Beach Customer Relations Coordinator Gayle Jones
Pembroke Pines Branch is # 1
Chapel Lakes Branch Manager, Customer Services Tiffany Davis (left) presented the “Best
Overall Office” trophy to Pembroke Pines Branch Acting Manager, Customer Services Jim Walker (right).
Offices are ranked based on performance in scanning, efficiency, budget, attendance, safety, Retail Customer Experience (RCE), and Last Mile.
Chapel Lakes Branch had been awarded the traveling trophy for its October performance. However, the Pembroke Pines Branch achieved slightly better performance during November.
Chapel Lakes Branch had been awarded the traveling trophy for its October performance. However, the Pembroke Pines Branch achieved slightly better performance during November.
Monday, December 16, 2019
More Boca Veterans Recognition
Boca Raton Postmaster Brian Coulton (second from right) recognized veterans at the West Boca Carrier Annex and thanked them for their service. From left, Supervisor, Customer Services Peter Rapone; Letter Carriers Ramon Perez, Jr. and Kirk Johnson; and Sales and Services Distribution Associate Julio Rodriguez.
Sunday, December 15, 2019
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