Friday, April 4, 2014

School Kids Love Milton the Mailman!

Allapattah Letter Carrier Milton Davis participates in "Career/Truck Day" at Kelsey L. Pharr Elementary School in Miami every year.  Photos:  Mirtha Uriarte

During "Career/Truck Day" at Kelsey L. Pharr Elementary School, Allapattah Letter Carrier Milton Davis met with over 100 students.  Chairperson Deborah Simmons specifically requested Davis to participate in their annual event.
Davis, who has been a carrier since 1986, enjoys the excitement in the students' faces when they get a chance to see inside the Long Life Vehicle (LLV).  
During his school visit, Davis demonstrates how he scans a package and explains to the students what happens once their letter or package is given to the carrier or dropped in a collection box.  
Davis has been on the same route over 20 years and recognizes a lot of the faces.  He has been around long enough to recognize one of the students and tells her “in fact, I have a package for your grandma in my vehicle,” he pulls the package and shows the little girl who is elated to see her grandmother’s name on the package.
Davis gave each child a postal coloring book.  Teachers asked students to color their favorite page and mail to Miami Customer Relations Coordinator Mirtha Uriarte.  The purpose was for students to properly address a letter.

Harris Saves the Day for Customer

Wanda Harris is off to a great start in her new position as Sales and Services Associate at Miami's Flagler Station.  
Harris had only been in her new awarded position 10 days when she received the desperate call from an Overland Park, KS customer looking for a lost care package for her father.  Her father was scheduled to have surgery and she was not able to be at his side with the family.  Therefore, she decided to send a care package to him to let him know she would be at his side --- even if only in spirit.
Harris located the parcel and contacted the customer's relatives to pick it up at the station.   The customer’s father himself and his wife came in to pick up the package and asked to meet  Harris.  Harris said the gentleman hugged her and thanked her for her kindness and commitment to get the package delivered. 
Harris was a mail processing clerk at the South Florida Processing & Distribution Center up to its closure in 2013.  She transitioned to working in the same capacity at the Miami International Service Center and recently decided to try Customer Service operations.  

Nadal is New Manager, Marketing

Juan Nadal, Senior Business Service Network Specialist, Southern Area, has been promoted to Manager, Marketing, South Florida District. 
In his new role, Nadal will have overall responsibility for the 80 employees --- including four direct reports --- working in the Business Mail Entry Units and the offices of Business Development, Business Service Network, Consumer and Industry Contact, and Retail. Nadal also will be actively engaged in customer relations and marketing activities --- including customer service operations and mail processing coordination.  In addition, he will direct the implementation of national, area, and district marketing programs and strategies. 
“Juan will be an asset to the South Florida Leadership Team,” said District Manager Jeffery A. Taylor.  “Please join me in wishing him well in his new position as Manager, Marketing for our district.”

Supervisory Program Kicks Off

The District kicked off its new Supervisor Program on Monday, March 31.  District Manager Jeffery A. Taylor and several members of the South Florida Leadership Team met with recently- promoted supervisors, welcoming them on board and expressing their support.  Congratulations to Tina Blount, Palms Central Annex; Carlisa Brannon, Margate Branch; Victor Collado, Flagler Station; Deborah Dhue, Fort Lauderdale Main Office; Pedro Gonzalez, Deerfield Beach Main Office; Steve Maiorino, Haverhill Branch; Esteban Martinez, Tamarac Branch; Elizabeth Muniz, Coral Springs Branch; John Neal, Flamingo Branch; Neil Ricketts, Coconut Creek Branch; and Elouise L. Robinson, Carol City Branch.

So Money DOES Grow on Trees!


The South Florida District earned six tokens on its money tree plaque for the week ending March 21.
It is estimated that employees generated annual revenue of $7,624,443 for the Employee Engagement Program (Business Connect, Customer Connect, Rural Reach, Clerks Care, Submit A Lead, and Mail Handlers).  
So money DOES grow on trees!  The Southern Area developed a new Employee Engagement Program (EEP) recognition campaign titled the FY 14 “Revenue Tree.”   This program is designed to encourage Area-wide participation for EEPs by continuing to support current small business based customers, while expanding the reach to new business customers with the intent to achieve overall program revenue and employee participation.  
The District is at 60% of its FY14 Combined Revenue target for EEP.  


Misprinted 'Jenny' Escapes Vault

The Postal Service has printed 100 additional sheets of stamps of the recently issued $2 Inverted Jenny stamp but with the plane flying right-side up. These very limited edition stamps were circulated with the recent issue of stamps mimicking the most famous stamp error in U.S. history. Customers who purchased the new Inverted Jenny stamp could have a very limited edition of the famous stamp. 
Unique to this stamp issuance, all sheets were individually wrapped in a sealed envelope to recreate the excitement of finding an Inverted Jenny when opening the envelope and to avoid the possibility of discovering a corrected Jenny prior to purchase.
“We are leveraging the incredible story behind the rare collectible as a creative way to generate interest in stamp collecting while highlighting the role the Post Office Department had in developing the commercial aviation industry,” said Postmaster General Patrick Donahoe.  
Individuals purchasing ‘corrected Jenny sheets’ will find a congratulatory note inside the wrapping asking them to call a phone number to receive a certificate of acknowledgement signed by the Postmaster General.
The 100 sheets were distributed randomly among the nation’s Post Offices and at the Postal Service’s Stamp Fulfillment Center which accepts stamp orders online at usps.com/stamps, and by calling 800-STAMP24 (800-782-6724). Additionally, some of the 100 also were randomly distributed at ebay.com/stamps.

It's an 'Amazing' Partnership: Priority Mail & Spider-Man!

L to R:   City Carrier Assistant Daniel Santana and Manager, Customer Service Victor Maldonado of the Fort Lauderdale Main Office Carrier Annex.  Photo:  Adrienne Savino

The U.S. Postal Service is teaming up with one of summer’s most exciting movies to bring you the speed, agility, and reliability you expect from domestic Priority Mail — with a superhero twist. Find a location near you to get Amazing Spider-Man 2 postage or order free Priority Mail Flat Rate Boxes delivered right to your door. 
Priority Mail is an amazing service, thanks to its speed, agility, and reliability.  Find out how --- just like Spider-Man --- we're delivering using those amazing qualities every day.
Speed:  Where your domestic Priority Mail package is headed and wherever it's shipping from, you'll know when to expect it with a specified delivery date.  And with Priority Mail Express, you get our fastest domestic product available, with overnight delivery to most U.S. locations.
Agility:  With USPS Tracking, you can see where your package is at up to 11 points along its journey.  That's because we're conducting more package scans than ever before, allowing you to locate your package at pickup, confirmed final delivery, and many points in between.
Reliability:  When you ship domestic Priority Mail, peace of mind is included.  That's because for most shipments valued up to $50, you get free insurance.  And it's all at Priority Mail's affordable rates.