Fort Lauderdale SSA Earns First Gold Star

Galt Ocean Postal Store Lead Sales and Services Associate Lilly Sills (above) was thrilled to have earned her first Gold Star Award for a 100% score on a Retail Customer Experience (RCE) transaction. Manager, Customer Services Omar Solano (not pictured) commended Sills on providing outstanding service to all of her Fort Lauderdale customers.

Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

Pembroke Pines SSA Strikes Gold!

Sales and Services Associate Ray Chang earned his fourth Gold Star Award for providing excellent service to his Pembroke Pines customers. Chang scored a 100% on a recent Retail Customer Experience (RCE) transaction.

Celebrating a Career Milestone in Riviera Beach

Recently, Riviera Beach Sales and Services Associate Bernice Branch (second from right) celebrated 30 years of postal service. West Palm Beach Postmaster Robert Weiser (far right) thanked Branch for her dedicated years of service and presented her with her 30-year Service Award and pin. Also pictured are Supervisor, Customer Services Lavon Barnett (far left) and Manager, Customer Services Virginia Rhodes (second from left).

Photo: West Palm Beach Customer Relations Coordinator Curlita Rogers-Saunders

Gratigny SSA Has Perfect RCE

Gratigny Branch Sales and Services Associate Annette Williams earned a perfect score on a Retail Customer Experience (RCE) transaction in Miami. Photo: Miami Customer Relations Coordinator Mirtha Uriarte

Celebrating a Lake Worth Retirement

Lake Worth employees gathered for a retirement celebration to thank Letter Carrier Dennis Briggs (front, second from right) for 33 years of service. Photo: West Palm Beach Customer Relations Coordinator Curlita Rogers-Saunders

Pinecrest SSA Scores Perfect RCE

Pinecrest Postal Store Sales and Services Associate Tyshika Whitehead earned a perfect score on a recent Retail Customer Experience (RCE) transaction. Photo: Miami Customer Relations Coordinator Mirtha Uriarte

Got the Facts?

Looking for information to share about USPS? Here are six things you should know, courtesy of Postal Facts.

1. Vehicles. The Postal Service has more than 227,000 vehicles, one of the largest civilian fleets in the world.

2. Competition … and collaboration. The Postal Service competes and collaborates with the private sector. UPS and FedEx pay the Postal Service to deliver hundreds of millions of their ground packages, and USPS pays UPS and FedEx for air transportation.

3. Affordability. For 49 cents, anyone can send a letter, regardless of geographic location, to anywhere in the United States.

4. Secure. U.S. Mail is protected by more than 200 federal laws enforced by the Postal Inspection Service, one of the nation’s oldest law enforcement agencies.

5. All heart. USPS is at the core of the $1.4 trillion U.S. mailing industry that employs more than 7.5 million people.

6. Zero. The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products and services to fund its operations.

Source: LINK