'What Safety Means to Me!'

Key West Seeks Ad-Hoc Supervisor

 

Are you interested in broadening your postal horizons in the delivery function? If so, there’s an ad-hoc opportunity for Supervisor, Customer Services, EAS-17, at the Key West Post Office, located at 400 Whitehead Street.           

        

This ad-hoc opportunity, not to exceed one year, is posted for non-bargaining career (EAS) employees throughout the Southern Area. Work hours will be 7 a.m. to 4 p.m. with Sunday and Thursday as non-scheduled days.

FUNCTIONAL PURPOSE: Supervises a group of employees in the delivery, collection, and distribution of mail, and in window service activities within a Post Office, station or branch, or detached unit.

DUTIES and RESPONSIBILITIES:

• Supervises carrier activities; evaluates the daily workload and makes carrier and route assignments; calls and assigns auxiliary carriers and messengers; makes temporary changes in routes and time schedules and authorizes overtime work.
• Supervises the distribution and dispatch of mail and other mail handling activities, including handling change of address mail; ensures that proper procedures are followed related to receipt, recording, and delivery of accountable mail.
• Supervises window services to the public, including sale of stamps and other accountable paper; providing special services such as Express Mail, box rental, and acceptance of advance deposits; providing information on postal services; setting meters; and accepting mail at public windows; conducts audits of employee flexible accountabilities.
• Establishes work schedules and allocates work hours to meet service requirements; reschedules assignments based on changes in mail volume and human resource availability.
• Analyzes delivery operations, mail flows, and retail operations within the work unit using observation, data analysis, and computer models; makes recommendations to improve operations.
• Conducts or oversees mail counts and inspections; analyzes factors such as office practices, safety conditions, route layout, and delivery methods to determine if routes are laid out properly; makes recommendations for route adjustments and other efficiency improvements.
• Ensures compliance with vehicle maintenance and inspection schedules; monitors vehicle service contracts; may investigate vehicle accidents.
• Supervises a medium-size group of craft employees; provides on-the-job training; ensures complete training in current operating and safety procedures; assesses employee performance and provides guidance and direction to employees regarding work performance; makes recommendations for performance improvement; and ensures development of employees in the work unit. 
• Establishes effective work team relationships; involves employees in decisions that affect  them; and encourages decision making at the lowest possible level.
• Has frequent contact with the public, large volume mailers, and representatives of  community, business, or mailing organizations to respond to mailing inquiries.
• Supervises and participates in recordkeeping of work hours, mail volumes, cost ascertainment data, carrier transportation costs, accident and injury occurrences and costs, and personnel time and attendance. 
• May personally perform certain non-supervisory tasks in order to meet established service standards, consistent with the provision of Article 1, Section 6, of the National Agreement.

     

REQUIREMENTS:

1.  KNOWLEDGE OF PERFORMANCE MEASUREMENT systems and standards, and customer satisfaction indicators, as they relate to customer service operations.

2.  CHANGE MANAGEMENT: Prepares employees for change by establishing and maintaining continuous dialogue with employees; communicates change to employees and reassures them during the transition from present to future state.

3.  COMMUNICATION SKILLS: Organizes and expresses thoughts and information in a clear and concise manner while tailoring the message to the audience; engages in active listening; is aware of the impact of nonverbal cues on the message being delivered; takes into account the feelings and motivation of others when delivering a message.

4.  EMPLOYEE FOCUS: Establishes a positive and safe work environment conducive to increasing productivity through treating employees with dignity and respect; defines the roles of employees and clarifies their responsibilities for the success of the organization; provides employees with the tools and support they need to accomplish their goals.

5.  FUNCTIONAL ADMINISTRATION: Completes administrative tasks; generates and analyzes daily reports to ensure appropriate documentation of operations.

6.  OPERATIONS MANAGEMENT: Manages the operation through the use of operational plans developed to drive work unit and organizational performance; addresses labor relations issues and applies knowledge of local and national agreements to solve workplace conflicts; analyzes data on a regular basis to determine if adjustments to current operations are necessary to achieve goals.

7.  PERSONAL ACUMEN: Adapts to changes in the business environment; demonstrates trustworthiness and initiative to accomplish work unit and organizational goals and objectives.

8.  WORK UNIT PLANNING: Determines priorities of the work unit on a daily and weekly basis; identifies resources (employees and capital) needed to accomplish goals and allocates resources as allowed to support the priorities and goals established for the work unit and organization as a whole.

HOW TO APPLY: Employees interested must submit their eCareer profile, along with a summary of accomplishments addressing the above requirements.

All applications should be sent to the below address for receipt by Close of Business (COB) Thursday, June 18, 2020:

POSTMASTER, KEY WEST

400 WHITEHEAD ST

KEY WEST, FL 33040-9998

Michelle Jarrell is New Manager, Operations Programs Support

Acting District Manager Juan Gonzalez has announced the promotion of Michelle Jarrell (above) as Manager, Operations Programs Support. Jarrell had been detailed to this position since February 22, 2020.

Jarrell began her career as a Data Conversion Operator in Jacksonville, FL in 1997. She has held numerous positions in the Gulf Atlantic District: Customer Relations Coordinator; Supervisor, Customer Service Support; Manager, Customer Services, Westland Station, Jacksonville, FL; Budget Analyst; Manager, Delivery and Customer Service Programs; Manager, Financial Programs Compliance; and Manager, Post Office Operations. 

Most recently, Jarrell was Manager, Post Office Operations, Area 1, in the South Florida District. Jarrell also has held many detail assignments including District Finance Manager in the Gulf Atlantic and Louisiana Districts, as well as Human Resources Manager in the South Florida District.

Jarrell graduated with a Bachelor’s degree in English from the University of North Florida. She is a 2017 graduate of the U.S. Postal Service’s Management Leadership Program (MLP) and is Lean Six Sigma (LSS) Green Belt certified.   

“Please join me in congratulating Michelle on her promotion and in wishing her continued success in her postal career,” said Gonzalez.  

'What Safety Means to Me!'

Who's the Greatest Hip Hop Artist?

Music has a way of providing a temporary escape that helps us through unsettling times. To help mark the arrival of the Hip Hop stamps next month, Link wants to hear from Postal Service employees who are big fans of hip hop.

Since the inception of hip hop more than four decades ago, the electrifying music, dance and art movement has profoundly influenced American and global popular culture.

With roots in African American and Afro-Caribbean music, dance and verbal arts cultures, hip hop has given artists all over the world a platform to tell their own life stories and speak about their communities’ experiences.

So who gets your vote for the best hip hop artist of all time? Biggie? Tupac? Jay-Z? Nas? Drake? Nicki Minaj? Someone else?

Cast your vote at uspslink@usps.gov and tell us what makes your choice stand out from the rest.

Link will crown a winner and possibly use your comments in an upcoming story.

Source: Link

Flooded? 'Turn Around, Don't Drown'

Floods can occur anywhere, and floods are the number two weather-related killer in the United States (heat-related illness is number one). Floodwaters may rise gradually or flash floods could strike suddenly.  According to NOAA, “In the U.S., floods kill more people each year than tornadoes, hurricanes or lightning.”

According to FEMA:

·         Six inches of water can knock people off their feet

·         One foot of moving water can sweep away a vehicle

If indoors:

If water begins to enter and rise in the facility, seek higher ground such as a higher floor or the roof.

If outdoors:

Move away from flooded areas to higher ground.

Do not walk or wade through floodwater.  If you slip and fall, you might drown.  Hazards under the water could also cause injuries.

If in a vehicle:

Do not bypass barricaded areas. And remember – customers may follow you due to the trust they have in the Postal Service. "Turn around, don't drown!"

Do not drive through standing water on roads or in parking lots.  Attempting to drive through water may stall your engine and may cause irreparable damage if you try to restart the engine. If you come upon a flooded street, take an alternate route.

If your vehicle begins to float on water, the floodwater becomes your steering wheel. If that water is moving, your vehicle could be swept away, tipped on its side, or flipped.  Rising water can enter your vehicle in a manner of minutes, even seconds.

If you become stuck in your vehicle underwater, you need to act quickly:

·         Find a pocket of trapped air, usually against the rear window or roof.

·         Roll a window down slowly, take a deep breath, and be ready to swim.

·         If the window won't open, break it.

·         If you are unable to get out safely, call 911 or get the attention of a passerby or someone standing on higher ground so they may call for help.

'What Safety Means to Me!'