The South Florida District Business Service Network is proud to announce its Quarter 4, FY 09 outstanding Customer Support Team Member ...Congratulations to Connie D. Edwards, Mail Processing Clerk at the Miami P&DC!
Connie has 36 years of service and is responsible for the processing of Business Reply Mail, Merchandise Return Service, and Postage Due for Caller Service and Post Office Box customers at the Miami P&DC.
Connie has been instrumental in assisting the BSN in successfully presenting business customers with positive resolutions leading to high levels of customer satisfaction ratings.
Who will be named CSTM for Quarter 1, FY 10? It could be you if you work directly with the BSN Staff to provide quality customer service and obtain resolution to service-related issues.
Congratulations, Connie --- you make us all proud!
(Special thanks to Lillian Castro, Manager, Business Service Network, for sharing this news with the blog.)
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