Retail Associates at Hollywood's University Postal Store "Pay Attention to Dimension!" Pictured L to R: Julia Puerto, Yoshi DeLaPrida, Hoi Chow, Vicente Montejos, and Javier Guillen. Not pictured: Gary Morgenstein. Team Hollywood "measured up" to score 100 percent on a Retail Customer Experience (RCE), formerly known as a Mystery Shop.What would happen if your paycheck were short? After all, you had earned that pay for a job well done. Surely you would take appropriate action to correct the situation.
Sometimes the Postal Service is short paid. It happens if customers are not correctly charged for packages that qualify for Dimensional Weight (or DIM Weight) pricing. USPS estimates that annually it falls short by about $24 million. Now more than ever, USPS needs its paycheck --- all of it --- to pay for the costs associated in accepting, sorting, transporting and delivering packages.
What exactly is DIM Weight pricing?
Ask the retail associates at the University Postal Store. Team Hollywood’s Hoi Chow, Yoshi DeLaPrida, Javier Guillen, Vicente Montejos, Gary Morgenstein and Julia Puerto scored a 100 percent on a Retail Customer Experience (formerly known as Mystery Shop) on a DIM Weight transaction.
DIM Weight is a computation that determines an item’s volume --- or the amount of space it actually occupies – in relation to its actual weight. DIM Weight pricing applies to Priority Mail shipments with a volume greater than one cubic foot (1,728 inches) travelling in Zones 5-8. (DIM Weight pricing does not apply if shipped in USPS Priority Mail boxes.)
Sometimes the Postal Service is short paid. It happens if customers are not correctly charged for packages that qualify for Dimensional Weight (or DIM Weight) pricing. USPS estimates that annually it falls short by about $24 million. Now more than ever, USPS needs its paycheck --- all of it --- to pay for the costs associated in accepting, sorting, transporting and delivering packages.
What exactly is DIM Weight pricing?
Ask the retail associates at the University Postal Store. Team Hollywood’s Hoi Chow, Yoshi DeLaPrida, Javier Guillen, Vicente Montejos, Gary Morgenstein and Julia Puerto scored a 100 percent on a Retail Customer Experience (formerly known as Mystery Shop) on a DIM Weight transaction.
DIM Weight is a computation that determines an item’s volume --- or the amount of space it actually occupies – in relation to its actual weight. DIM Weight pricing applies to Priority Mail shipments with a volume greater than one cubic foot (1,728 inches) travelling in Zones 5-8. (DIM Weight pricing does not apply if shipped in USPS Priority Mail boxes.)
Congratulations to Team Hollywood for capturing the revenue due the Postal Service! You sure "measure up!"
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