It has been several years since the Postal Inspection Service rolled out its “One Call Does it All” campaign utilizing the 1-877-876-2455 phone number. Customers and USPS employees nationwide can dial one toll-free number for quick, efficient service. This number is answered 24 hours a day.
As a reminder, please direct customers to dial 1-877-876-2455 (1-877-USMAIL5) and select from options listed below:
1. Mail Service Issues - Mail Delivery, Postage Prices, Hours & Locations of Service
2. Emergency Situations – Report an Emergency, Dangerous Mailing, Threat, Physical Assault
3. Theft of Mail or Identify Theft
4. Mail Fraud Issues – Mail Fraud, Work at Home Schemes, Sweepstakes/Lottery Scam, Chain Letters
Please provide this information to your employees so that emergency and customer calls can be promptly and appropriately routed.
Other Important Numbers:
USPS CALL CENTER COMPLAINTS – 1-800-275-8777 or 1-800-ASK-USPS for delivery
problems, lost mail, change of address, ZIP Code information, track or confirm mail, hours of Post Offices, Stamps, etc.
OFFICE of INSPECTOR GENERAL (OIG) – 1-888-877-7644
As a reminder, please direct customers to dial 1-877-876-2455 (1-877-USMAIL5) and select from options listed below:
1. Mail Service Issues - Mail Delivery, Postage Prices, Hours & Locations of Service
2. Emergency Situations – Report an Emergency, Dangerous Mailing, Threat, Physical Assault
3. Theft of Mail or Identify Theft
4. Mail Fraud Issues – Mail Fraud, Work at Home Schemes, Sweepstakes/Lottery Scam, Chain Letters
Please provide this information to your employees so that emergency and customer calls can be promptly and appropriately routed.
Other Important Numbers:
USPS CALL CENTER COMPLAINTS – 1-800-275-8777 or 1-800-ASK-USPS for delivery
problems, lost mail, change of address, ZIP Code information, track or confirm mail, hours of Post Offices, Stamps, etc.
OFFICE of INSPECTOR GENERAL (OIG) – 1-888-877-7644
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