As the newly-appointed Miami Postmaster, Jerry Long is responsible for the overall operations for the city of Miami’s 29 delivery units, 17 finance units and postal stores, and the 2,215 employees who serve the community. He works with a budget of over $195 million and oversees operations to ensure accurate and consistent service is provided to the 74,855 business and 655,381 residential deliveries in the Miami area.“As we focus on becoming more competitive in the mailing industry, we are working hard on improving customer service, decreasing wait time in line and creating easier, more convenient access to our products and services.” said Long. “I want to make sure that positive trend continues here in Miami.”
Long began his postal career as a letter carrier in 1983 in Dallas, Texas. He has held numerous positions within the Postal Service including Manager, Customer Service, Irving, Texas; Manager Customer Service Operations, Dallas, Texas; Officer In Charge Irving, Greenville, Arlington, Texas; Postmaster Paris, Plano, and Abilene, Texas; Manager Operations Program Support for the Fort Worth District and Manager, Post Office Operations for the Dallas District.
No stranger to South Florida, Long joined the South Florida district last year as the Postmaster in Fort Lauderdale.
As the Postmaster, Long also looks forward to his new role in the community as Postal Co-chair for the Miami-Dade County Postal Customer Council (PCC).
“The PCC is a valuable resource for local business mailers, large and small,” explained Long. “I urge businesses to join and learn how to improve mail effectiveness, raise profitability, and help grow their business.”
The Miami-Dade County PCC recently earned gold level status and national recognition, serving as an open channel for USPS-to-business communication, providing information and best practices for cost-effective and efficient mailing, education and training. Further information on the PCC may be found at http://www.miamipcc.com/.
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