Priority Mail Commercials Prompt Miami Today Reporter to Write

Recently, the U.S. Postal Service revamped its Priority Mail program to raise revenue and drive new growth in its package delivery business. 

The agency now offers free online tracking for priority mail shipments, free insurance, and date-specific delivery so customers know whether a package will arrive in one, two or three days. 

Miami OIC Rick Suarez uses the SSK.

The changes include redesigned boxes and envelopes.  Postal officials expect the changes to generate more than $500 million in new annual revenue.

Miami Today Reporter Samantha Joseph was impressed. She requested an interview with Miami Officer-In-Charge Enrique (Rick) Suarez to learn more about Priority Mail, as well as other postal products, services, and programs --- to share with her Miami area readership.

And Suarez equally was impressed and welcomed the opportunity to be interviewed.

“I always welcome opportunities to tell our postal story and to generate revenue,” said Suarez.  “Miami Today’s readership is in the business, e-commerce, and international trade so I took advantage of the opportunity to share information on our products and services.”

The interview began with an overview of the mailing industry -- in a state of transition due to changes and advances in technology – to paint a financial picture for the reporter.

“First-Class Mail volume is steadily declining, and parcel-delivery volume is increasing rapidly,” Suarez told the reporter.  “Our expansive delivery network, along with the partnerships we’ve developed with competitors, such as UPS and FedEx, creates opportunities for non-traditional revenue growth. Our competitors save money by allowing us to pick up and deliver the first and last miles. And the Postal Service makes money by collecting and delivering with minimal processing.”

Suarez then shared the latest information on Priority Mail 1, 2, and 3-Day service, the Self-Service Kiosk (which also helps reduce Wait-Time-In-Line!), and the Premier Post Office Program.  

Miami GMF Sales & Service Associate Briggett Glinton accepts Priority Mail.

                                                                                                                                    Following the interview, Suarez met a Miami Today photographer in the Miami GMF Postal Store where he demonstrated the ease of use at the SSK.  Smiling Sales and Service Associates Briggett Glinton and Irma Knighton were photographed providing outstanding service to customers in the retail lobby.