Margate Manager, Customer Services Camille Moscola-Calvo shared below letter from a grateful customer to Supervisor, Customer Services Carlisa Brannon:
Good Morning,
I am writing this letter to express my gratitude in
reference to an encounter my family experienced with an employee who exhibited
courage during a traumatic situation for my son. I wanted to take this opportunity to
share with you the selfless act of kindness of Maribel Mendoza displayed during this incident.
On Saturday, January 17, 2015, I was in the back of my home
doing yard work when my eldest son ran toward me in panic. He was screaming
that my younger son was being attacked by a dog. I immediately ran to the front
of the house, at which time I witnessed Ms. Mendoza holding onto my four year
old, preventing the dog from biting him.
It appears that a neighbor’s dog got
loose and ran straight for my son, knocking him off his bicycle. The dog was
aggressively barking and showing his teeth when Ms. Mendoza was walking down
the block at the same time. She put herself in harm’s way and protected my son
by picking him up out of reach from the dog and holding him until the dog
retreated. If Ms. Mendoza did not act there is no doubt in my mind the dog
would have inflicted serious injury on my son.
On behalf of myself and my
family, I would like to thank Ms. Mendoza for her actions on that day.
Respectfully,
Michael
Ali
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