West Palm Beach Supervisor, Customer
Services Suzette James (standing) currently is detailed as a Management Step B
Representative for the District Dispute Resolution Team. Recently, James spoke to supervisors,
outlining the grievance process, preparing discipline packages, and supporting
documentation for Article 8 grievances, attendance issues, and unsatisfactory performance.
James also shared related reference material available on the Blue Page. Photo: West Palm Beach Customer Relations Coordinator Curlita Rogers-Saunders
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