Miami's Ludlam Branch employees celebrate another Gold Star Award. Sales and Services Associate Esther Reid (far right) recently earned a Gold Star Award for a perfect Retail Customer Experience (RCE) transaction. Also celebrating, from left, are Ludlam Branch Manager, Customer Services Vicente Perez-Melendez; Lead Sales and Services Associate Dana Rembert; and Sales and Services Associates Eli Gonzalez and Miguel Lamarche. Photo: Miami Customer Relations Coordinator Mirtha Uriarte
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