Employee 'AMS' to Please Customer

Recently, I had the pleasure of speaking to Mr. Danny Felix (right) in the Miami Address Management Systems (AMS) Office.

He helped me resolve an error that was preventing me from enrolling my address in Informed Delivery. He researched the problem for me, and once he identified the root cause, he explained the situation clearly and how he was going to fix it.

He assured me the issue would be corrected promptly and that I would be able to enroll in about two weeks from the date of my call, once all systems had updated.

I am pleased to say that the updates propagated much sooner than that, and I was able to enroll without issue the following week.

I wish to express my sincerest thanks to Mr. Felix for assistance. I was extremely impressed by his depth of knowledge and expertise, and on top of that, I truly appreciated his friendliness and professionalism.

Signed,

A Satisfied Customer

National Dog Bite Awareness Week: Fort Lauderdale Carrier Shares Tips

Fort Lauderdale Main Office Carrier Annex Letter Carrier Aitanga Irish displays her dog repellent and PS Form 1778, "Dog Warning Card." 
Photo: Fort Lauderdale Customer Relations Coordinator Edwin Vivas

Dogs may be our best friends, but they still are animals, and they can bite. In fact, dogs bite about 4.7 million Americans every year, half of them children between ages five and nine. One out of every five of those bites causes an injury that requires medical attention, according to the Centers for Disease Control.

In Fort Lauderdale City and the 25 stations and branches that report to the Postmaster had eight employees attacked by dogs in Fiscal Year 2019. There have been six dog bites recorded the first eight months of Fiscal Year 2020.

Fort Lauderdale Main Office Carrier Annex City Carrier Aitanga Irish attributes her “dog-bite free” safety record to keeping handy dog spray repellent and using PS Form 1778, “Dog Warning Card” to inform other carriers of dangerous animals on her route.

Irish also asks that her customers place their dog in a separate room and close that door before they open the front door.

“Some dogs burst through screen doors or plate-glass windows to attack visitors, including carriers,” said English.” Dog owners need to be responsible and keep the family pet secured.”

In addition, Irish asks that parents remind their children and other family members not to take mail directly from carriers in the presence of the family pet.

“The dog may view the person handing mail to a family member as a threatening gesture,” said Irish. “Overall, if you have a dog, you need to be a responsible pet owner.”

'What Safety Means to Me!'

'What Safety Means to Me!'

Preventing Heat-Related Illness

Sometimes, working in high temperatures or near hot objects is unavoidable. These working conditions can quickly lead to heat stress and heat-related illnesses, which can be life-threatening and thus should be taken very seriously.

Identifying Risk Factors

Some job situations may cause your body temperature to increase for an extended period of time, or expose you to very high temperatures for a short period. Either way, there are potential health risks to working in these conditions.

High temperatures and heat stress can push your body beyond its limits, causing illness and possibly even death, unless precautions are taken. To keep you safe, your body will try to rid itself of excess heat once your blood temperature exceeds 98.6 degrees Fahrenheit. Your body does this in two ways, by varying the rate and amount of blood circulating through your skin and by sweating. Once the temperature of your surroundings reaches the same temperature as your skin, sweating becomes the main way for your body to cool down and maintain steady temperature. However, sweating won’t cool your body down unless the moisture evaporates and is removed from your skin.

Anyone can be at risk of heat-related illnesses no matter how young or fit. However, there are several factors that can affect your ability to handle heat stress, including your age, body fat and fitness, and heat sensitivity. Alcohol and caffeine intake, as well as taking prescription medicines also affect your ability to stay healthy in hot conditions.

So pay close attention to your general health and any medical conditions you may have, as some of these conditions can cause heat illness or may be aggravated by heat. For example, skin disorders such as dermatitis, may limit your ability to sweat when aggravated by heat or moisture while heart and lung diseases may negatively affect your ability to handle heat stress. Diabetes if not properly controlled can lead to dehydration, which can be further aggravated by excess heat. Diarrhea may also lead to dehydration. If you suffer from either of these conditions, you should make sure to drink enough water.

'What Safety Means to Me!'