Royal Palm P&DC Employees 'Huddle'

Pictured Right: Mail Handler Tashaunna Harrington enjoys posting at the huddle board at the Royal Palm Processing and Distribution Center (P&DC).


Story & Photo: Dr. Sharon Johnson, Employee Engagement Ambassador


One increasingly popular method for engaging employees in regular problem-solving activity is the “huddle,” a daily, standup, peer-to-peer group discussion. Huddle discussions typically last about 5-10 minutes in front of a huddle board on which the group leader or team members list problems and ideas for improvements and the leader tracks activity and results.


At the Royal Palm Processing and Distribution Center (P&DC), Engagement is a priority for employees.  Employees are involved in, committed to, and enthusiastic about , the U.S. Postal Service.

 

Employees decorate and use the Huddle Board as a special platform for employee engagement and communication.  Mail Handler Tashaunna Harrington, with 1½ years of service, enjoys updating the Huddle Board in the Small Parcel Sorting System (SPSS) operation.  She tells her supervisor Antoinette Harris daily, “We need a new quote for the day." 

 

Harrington enjoys reading the Engage Weekly volume.  The quote seen on the Huddle Board came from Engage Weekly Volume 13:  Week of August 22, 2016: "The way a team plays as a whole determines its success.  You may have the greatest bunch of individual stars in the world, but if they don't play together, the club won't be worth a dime!" --- Babe Ruth

"This is an awesome quote," said Supervisor, Distribution Operations Antoinette Harris. "Thank you for the Engage Weekly, a wonderful way to keep our employees engaged."