On April 3, West Palm Beach, FL, Address Management Systems Technician
Karin Nolf (pictured right) shared her experience with Informed Delivery in LINK. She wrote: “The first email I
received with pictures of mail arriving soon was more detailed than I expected.
I shared the email with my co-workers and encouraged them to sign up, too.”
A week later, Acting Chief Customer and Marketing Officer/Executive Vice President Jacqueline Krage Strako wrote the following letter to Nolf:
Thank you so much for your willingness to share your Informed Delivery experience with your postal customers, as well as LINK readers.
Informed Delivery is a crucial component of the Postal Service’s strategy to maximize the power of mail. It also sparks anticipation and enthusiasm for our customers, providing them with mobile access to their mail and packages. We are actively encouraging all employees to help us reach the next milestone in the growth of this innovative new feature.
An employee effort to recruit co-workers, as well as customers, is one of the driving forces behind Informed Delivery enrollment, which has now exceeded nine million users. When postal employees share their passion and excitement, it demonstrates the power and the influence of our employees.
I want to thank you personally for everything that you do, and for stepping up as an Informed Delivery champion. It is the support and enthusiasm of employees such as yourself that make a difference in the Postal Service.
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