SSA Offers Condolences, Assists Pembroke Pines Customer

Recently, Pembroke Pines Branch Sales and Services Associate Raymond Chang (below) comforted a customer whose mother had passed away. Chang offered his condolences. He then explained how to ship cremated remains to his distraught customer. Chang provided a free Priority Mail Express box and the Postal Service Cremated Remains Label to ensure that postal employees could identify her loved one’s cremated remains during processing and transportation.

 The customer wrote a note to Chang, thanking him for his kindness.