As the Postal Service works to meet today's challenges and build the workplace of the future, every employee has a critical role in creating an environment where individuals and work units thrive.
What can you do? Get engaged and complete the Postal Pulse survey! The deadline has been extended to Monday, March 28.  However ... 
"Don't put off until tomorrow what you can do today.”

--- Benjamin Franklin

Boca Palmetto Park Has New Manager

Lori A. Cangemi 

Boca Raton Supervisor, Customer Services and A/Manager, Customer Services Lori A. Cangemi has been promoted to Manager, Customer Services, Boca Palmetto Park Carrier Annex. 

Cangemi began her career 14 years ago and worked as a distribution clerk at the West Palm Beach Processing and Distribution Center (P&DC) for four years. She entered the Associate Supervisor Program (ASP) and was promoted to Supervisor, Customer Services in Pompano, FL, where she worked for eight years and then was a Supervisor, Customer Services in Boca Raton, FL, for two years.

Popular Mobile App Targets Voters

USPS is using its popular mobile app to show political campaigns how they can use mail to communicate with voters this election year.
Candidates, strategists and others are receiving a new Postal Service mailer that encourages them to download the USPS “augmented reality” app to their mobile device.
When recipients use the app to scan the mailer, they see a message from a “candidate” who describes the benefits of using direct mail in political campaigns.
This is the same technology that allowed app users to snap photos of family and friends posing alongside Charlie Brown and the other “Peanuts” characters last year.

Celebrating 60+ Years in Haverhill

From left: Haverhill Letter Carriers Cirilo Santiago and Joeseph Macinnis, and West Palm Beach A/Manager, Customer Service Operations Pablo Estupinan. Photo: West Palm Beach Customer Relations Coordinator Curlita Rogers-Saunders

Haverhill Letter Carriers Joeseph Macinnis and Cirilo Santiago were recognized for 30-plus years of postal service. West Palm Beach A/Manager, Customer Service Operations, Pablo Estupinan thanked both employees for their  years of service and encouraged them to keep up the good work.

Sharing Their Expertise with SFL FEB

The South Florida Federal Executive Board's mission is to strengthen the management and administration of federal activities and encourage interagency cooperation among the 122 federal agencies in Broward, Miami-Dade, Monroe, and Palm Beach counties. Currently, South Florida District Manager Jeffery Taylor serves as Vice Chairman on the Executive Board. 

The Board relies on its committees and sub committees of federal employees with relevant expertise and diverse backgrounds to volunteer their services. The following employees are recognized for serving on various committees and/or sub committees: Information Systems Specialist Karen Deshotels, Operations Programs Specialist/Growth Management Coordinator Dalila DeLa Torre, and Manager, Business Mail Entry Joycelynn King, Humanitarian, Innovation and Philanthropic Committee; Manager, Labor Relations Thomas Noone, Interagency Mediation Sub Committee; Manager, Marketing Juan Nadal, Young Government Leaders Committee; Human Resources Manager’s Administrative Assistant Jennifer Thonus, Combined Federal Campaign Committee; and District Manager’s Administration Assistant Kelly Levy, Federal Employee of the Year Committee.

Miami GMF Retail Associates Celebrate Career Milestones

Miami General Mail Facility (GMF) Postal Store Supervisor, Customer Services Ine Diaz (left) recognized Retail Associate Evelyn Garcia (right) who reached her 30-year career milestone.

Miami General Mail Facility (GMF) Postal Store Supervisor, Customer Services Ine Diaz (left) recognized Retail Associate Donna Jones (right) with a 30-year Service Award.

Photos: Miami Customer Relations Coordinator Mirtha Uriarte

Haverhill Customer Thanks Black For His 'Efficiency, Professionalism'

Haverhill Postal Support Employee (PSE) Brandon Black proudly displays a commendatory letter from a customer. Photo: West Palm Beach Customer Relations Coordinator Curlita Rogers-Saunders

A customer recognized Haverhill Postal Support Employee (PSE) Brandon Black for his outstanding customer service with a commendatory letter.

The customer stated: “Mr. Black was extremely helpful, pleasant and courteous and responded to my questions in a very knowledgeable manner. He also exhibited a very high level of efficiency and professionalism. It was a pleasure having dealt with him.”

Black said that he was excited when he learned about the letter acknowledging his outstanding customer service.

“I will continue to provide the best customer service to my customers,” said Black.