The “electronic Post Office” — providing access to postal products and services when and where they’re needed — is available 24/7.What does that mean? A customer who needs stamps, but doesn’t want to leave the house, can go to usps.com/shop. If customers need to send a package, but can’t leave the office, they can go to usps.com/shipping. And if they need to track a package or find a ZIP Code while on the go, they can use the Postal Service’s mobile applications.
The Postal Service launched its first mobile application for iPhone, iPod touch, and iPad devices in December 2009. Using this application, customers can find Post Offices, look up ZIP Codes, calculate postage prices, and track packages. Since its launch, more than 966,000 customers have downloaded the app, and 50,000 use it at least once a week. And the application has consistently been listed as one of the top 10 free business apps on the Apple iTunes App Store.
Last March, the Postal Service launched a mobile application for Android devices. To date, more than 30,000 customers have downloaded the application, which has been listed among the top 25 free business applications in the Android Marketplace.
Nearly one and a half million customers each day go online to usps.com or on the postal smartphone applications. They can receive an online discount for postage and free Delivery Confirmation service on Priority Mail and Express Mail packages when using Click-N-Ship — a quick and easy way for them to print mailing labels with postage using a desktop computer at home or the office.
And when the package is ready to be shipped, customers can schedule free package pickup from their home or office at usps.com/pickup.
Stamp sales account for about 85 percent of all postal retail transactions. Stamps can be purchased at 100,000 locations around the nation, including ATMs and grocery stores, as well as online at usps.com/shop.
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