Thursday, March 29, 2018

Promoting Informed Delivery

Mailing Requirements Clerk Jany Dalrymple promoted Informed Delivery at a recent homeowners' association meeting. Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman
 
Fort Lauderdale Mailing Requirements Clerk Jany Dalrymple, President of the Mapleleaf Patio Villas in Sunrise, FL, engaged 23 homeowners in conversation about the benefits of the Informed Delivery feature. 

Informed Delivery users receive images of the outside of their household’s letter-sized mailpieces soon before they arrive in their physical mailboxes. These images can be viewed via email, or they can be accessed on an online dashboard. Customers receive a text message, but not an image, of packages that soon will arrive.  

“Homeowners were very receptive to Informed Delivery and immediately signed up," said Dalrymple. 
 
USPS is encouraging all employees to use Informed Delivery, a major component of the organization’s strategy to introduce products and services that add value to mail. 

Employees can sign up at informeddelivery.usps.com. Sign-up is voluntary and must be completed off the clock.

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