Communicating in Emergencies

It’s hurricane season, and the South Florida District Emergency Management Team encourages you to add the National Employee Emergency Hotline number --- 1-888-363-7462 --- to your cell phone directory. You also should have a yellow sticker with this phone number on the back of your employee identification badge.

The National Employee Emergency Hotline (1-888-EMERGNC or 1-888-363-7462) is the official source of information for weather issues, work schedule changes, and facility status.

When calling the National Employee Emergency Hotline, remember to enter the first three digits of the ZIP Code of your workplace location. Also, if you evacuate and relocate due to an emergency, call the hotline number, and then press “5” after entering your facility ZIP Code. You will be routed to an individual who can take your information and relay it to District and Area leadership whose priorities are your safety and well-being.

If you use Telecommunications Relay Services (TRS), call a Florida TRS toll-free number, and the TRS operator will interact with the hotline application on your behalf. Through the use of highly-trained operators, calls can be made 24/7, 365 days a year, allowing Florida residents who are in need of services to connect and communicate with anyone at any time. The simplest way to access the variety of Florida Relay services is to dial 7-1-1. Please see below for options.

TTY
800-955-8771
If you are using TTY equipment.

Voice

800-955-8770
If you are a standard (voice) user who connects with a Relay user.

ASCII

800-955-1339
If you are utilizing a computer.

Voice Carry Over (VCO)

877-955-8260
If you prefer to speak directly to a hearing person. The Relay Operator listens to the speaking person and types what is said to your TTY/VCO phone.

Speech to Speech (STS)

877-955-5334
If you have a speech disability and prefer that a Relay Operator serve as your voice and repeat your responses to the called party.