From left, Retail Manager Sue Walker; Hialeah Main Office Manager, Customer Services Juan Vazquez; Sales and Services Associate Concepcion Guzman; and Manager, Marketing Juan Nadal pose for this photo opportunity. Photo: Eva Rivera
Retail Manager
Sales and Services Associate Concepcion Guzman recently was recognized for her years of contribution to passport services at the Hialeah Main Office. Guzman has been with the Postal Service 32 years --- 22 of those years processing passports at Hialeah Main.
Guzman works in the Passport Office daily and eagerly
promotes passport services and is happy to assist customers with their passport
application. She is also very involved in supporting our Passport Fairs. In 2019, Hialeah hosted three Passport Fairs, which contributed to their success of being ranked # 1 in the South Florida District
for generating $359,065 in passport revenue. They also are ranked # 2 in the Southern Area for passport revenue generation.
Manager, Customer Services Juan Vazquez is also very involved with
promoting the passport operations and ensuring the team is engaged and providing
exceptional customer service.
"Customers love our Passport Fairs and appreciate the convenience of having passport services available on Saturdays,” said Vazquez.
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