Michelle
Jarrell (above) has been promoted to Manager, Post Office Operations, Area 1.
She had been detailed to this position since June 2019.
In her
new role, Jarrell oversees the day-to-day operation of 28 Post Offices to drive
efficiencies, customer service and ensure compliance with national, area, and
district objectives for service, budget, and productivity. She is
administratively responsible for more than 1,000 employees and oversees an
operational budget of $91 million and annual revenue of $91 million.
Jarrell
began her career as a Data Conversion Operator in Jacksonville in
1997. She has held numerous positions in the Gulf Atlantic District:
Customer Relations Coordinator; Supervisor, Customer Service Support; Manager,
Customer Services, Westland Station, Jacksonville; Budget Analyst; Manager,
Delivery and Customer Service Programs; Manager, Financial Programs Compliance;
and Manager, Post Office Operations. Jarrell also was Manager, Customer
Services, Boynton Beach; and Manager, Delivery and Customer Service Programs,
South Florida District.
Jarrell
also has held many detail assignments including District Finance Manager in the
Gulf Atlantic and Louisiana Districts, as well as Human Resources Manager in
the South Florida District.
Jarrell
graduated with a Bachelor’s degree in English from the University of North
Florida. She is a 2017 graduate of the U.S. Postal Service’s Management
Leadership Program (MLP) and is Lean Six Sigma (LSS) Green Belt certified.
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