Is Your Current Contact Info on File?
In an emergency, the Postal Service may need to contact employees to verify that they are safe. The only way we can do that is by calling you on your phone number of record. In urgent situations, we may also conduct a home visit at your home address to verify that you are safe.
Unfortunately, information on file is not always up to date. Telephone numbers may not be current and sometimes the home address on file is a Post Office Box. While that is correct as a mailing address, it would not be enough information to conduct a home visit to verify that you are safe under urgent, perhaps life-threatening, situations.
If information isn’t accurate in your work file, we then reach out to whomever you have designated as your emergency contact. That information, too, may change over time.
If that information is not accurate or lists a PO Box as a home address, please go to https://liteblue.usps.gov, click on “I want to:” click on “change my address.”
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