Congratulations! The South Florida District has achieved a 69.1 survey index score for Qtr 2 FY11. This is the highest index score we have ever achieved. This reflects an increase of 3.1 over the Qtr 1 index score of 66.0. We showed great improvement in each of the 8 dimensions. In the dimension of USPS Strategic Direction we improved from 81 to 85. In trust we went up from a 36 to a 41 and in Contribution to USPS Growth we went up from a 54 to a 61. In the dimension of Communications we went from a 61 to a 64. We also saw an increase in the dimension of Diversity and Respect - from 55 to 56 - and in Commitment going from 82 to an 83. In Personal Safety we improved from 73 to 76 and in Work Effort and Quality we went from an 86 to an 88.
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