One-hundred percent scanning requires 100 percent commitment from everyone — carriers, clerks, mailhandlers, maintenance, transportation, management and administrative support. It’s what the Postal Service needs to achieve world-class visibility, and world-class visibility leads to improved customer service and increased revenue.
Scanning offers our customers transparency and predictability. If they mail a package on Tuesday, they can expect it to arrive Wednesday or Thursday, because they’ve been tracking it through our system.
In his most recent video, PMG Pat Donahoe made a commitment that we would scan 100 percent of all barcoded packages by the end of the fiscal year. To get us on the right path, an initiative is set for the entire month of September to focus on capturing every scan possible — from acceptance to enroute to delivery — with an initial goal of achieving 95 percent at the 3-digit level by September.
To assist with that effort, new “ring scanners” are being deployed to select facilities from mid-July through early September. In addition, the rollout of the Automated Parcel Bundle Sorter is now in full swing.
USPS already has some high performing districts with 3-digit areas that are capturing more than 90 percent scan scores. In the coming weeks, they’re going to share the best practices they use to achieve those numbers.
Check out the “Delivering with every scan” page on Blue at: http://blue.usps.gov/blue/operations/DeliveryScanning.htm for updated field resources and performance scores as they become available, and see how you’re helping us “deliver with every scan!”
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