There are many types of emergencies. But there’s only one source of information on work schedule and reporting time changes, facility openings and closings, and other workplace announcements due to an emergency. To check your work schedule and/or status of your facility in an emergency (including before, during, and after a tropical storm or a hurricane), call the USPS National Employee Emergency Hot Line at 1-888-363-7462.
Please note that media will advise you to call the hot line; information on work schedules and facility status will not be provided through media reports.
If you are a deaf or hard-of-hearing employee, here’s how to contact the Postal Service in an emergency: If you have a mobile phone with a relay app such as Sorenson, Sprint, Purple, etc., call the voice hot line number through your phone’s relay service or contact us online via the Federal IP Relay at www.federalip.us. If you use TDD, call the Federal Relay at 1-800-877-8339.
ONLY in case of a natural disaster requiring you to leave your home, city, or state, report your
location, physical condition, and contact information to the USPS Employee Notification Line at 1-866-666-5349.
Please DO NOT call this number for information on your work schedule/facility status.
For deaf or hard-of-hearing employees who have a mobile phone with a relay app such as Sorenson, Sprint, Purple, etc.: Call the voice hot line number through your phone’s relay service or contact USPS online via the Federal IP Relay at www.federalip.us. If you use TDD, call the Federal Relay at 1-800-877-8339. With either method, provide your personal status and ask that your information is communicated to the USPS Employee Notification Line.
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