Tools of Engagement

The Postal Service wants to hear your ideas to strengthen employee engagement — and it’s giving you several ways to share your suggestions.
Employee engagement describes employees’ involvement, enthusiasm and positive contributions to the organization.
USPS has introduced three channels for employees who want to share recommendations to improve engagement:
• Telephone. Call 844-303-6424 to record a message describing your ideas.
• Email. Send your comments to engagement@usps.gov.
• Online suggestion box. Go to LiteBlue to submit your feedback. The box, titled “Employee Engagement suggestion box,” is on the home page in the upper left hand corner.
All feedback will be received by the employee engagement team, which will consider the suggestions and seek ways to enact them when appropriate.
Some feedback may be forwarded to other parts of the organization for an appropriate response. Anonymity will be honored if requested, except when the feedback describes conditions that warrant notifying other authorities.
The new channels stem from suggestions gathered from a wide spectrum of employees.