"Scanning" the Global Economy

Scanning of Express Mail International is not only a customer expectation, it’s an operational requirement. With the advent of a global marketplace and online purchases, EMI volumes are increasing, and with it, the efficient processing and delivery of these inbound mailpieces represents a potential revenue assurance issue, too.

Missed or inaccurate scanning of EMI can result in lost revenue since agreements between the Postal Service and foreign posts call for adjustments based on performance. Not only that, but once an EMI mailpiece arrives in the U.S. and receives an acceptance scan at one of our five International Service Centers, the service guarantee is the same as domestic Express Mail.

EMI packages often bear unfamiliar markings and multiple barcodes, which can create confusion for employees attempting to identify, separate and make accurate scans on these mailpieces. Some of the inbound EMI pieces have over-labels, which are similar in appearance to domestic Express Mail labels, but are printed in sticker form and placed over the original label or customs form. Over-labeling makes them easy to identify. You simply scan the over-label, capture a signature, and you’re done. If there is no over-label, then the key is to scan the barcode on the customs form.