If you’re interested in broadening your postal horizons as
an Ad-Hoc Supervisor, Customer Services (EAS-17), Fort Lauderdale Postmaster David
Guiney has a detail opportunity.
All qualified career and non-career postal
employees in the South Florida District are eligible to apply. The successful
applicant will report to the Weston Branch, 1870 N Corporate Lakes Blvd, Weston,
FL 33326. This Ad-Hoc position is not to exceed 180 days.
Non-Scheduled Days: Sunday/Thursday Hours: 8:00 a.m.– 5:00 p.m.
Non-Scheduled Days: Sunday/Thursday Hours: 8:00 a.m.– 5:00 p.m.
FUNCTIONAL PURPOSE: Supervises a group of employees in the delivery, collection,
and distribution of mail, and in window service activities within a Post Office,
station or branch, or detached unit.
REQUIREMENTS:
KNOWLEDGE OF PERFORMANCE MEASUREMENT systems and
standards, and customer satisfaction indicators, as they relate to
customer service operations. CHANGE MANAGEMENT: Prepares employees for change by establishing and maintaining continuous dialogue with employees; communicates change to employees and reassures them during the transition from present to future state. COMMUNICATION SKILLS: Organizes and expresses thoughts and information in a clear and concise manner while tailoring the message to the audience; engages in active listening; is aware of the impact of nonverbal cues on the message being delivered; takes into account the feelings and motivation of others when delivering a message. EMPLOYEE FOCUS: Establishes a positive and safe work environment conducive to increasing productivity through treating employees with dignity and respect; defines the roles of employees and clarifies their responsibilities for the success of the organization; provides employees with the tools and support they need to accomplish their goals. FUNCTIONAL ADMINISTRATION: Completes administrative tasks; generates and analyzes daily reports to ensure appropriate documentation of operations. OPERATIONS MANAGEMENT: Manages the operation through the use of operational plans developed to drive work unit & organizational performance; addresses labor relations issues and applies knowledge of local and national agreements to solve workplace conflicts; analyzes data on a regular basis to determine if adjustments to current operations are necessary to achieve goals. PERSONAL ACUMEN: Adapts to changes in the business environment; demonstrates trustworthiness and initiative to accomplish work unit and organizational goals and objectives. WORK UNIT PLANNING: Determines priorities of the work unit on a daily and weekly basis; identifies resources (employees and capital) needed to accomplish goals and allocates resources as allowed to support the priorities and goals established for the work unit and organization as a whole. |
HOW
TO APPLY:
Interested employees must submit
their eCareer profile, along with a summary of accomplishments addressing the
requirements stated above.
All applications should be sent to the below address for
receipt by Close Of Business (COB) Wednesday, September 13, 2017:
David
Guiney
Postmaster1900 W Oakland Park Blvd Ste 100
Ft Lauderdale, FL 33310-9998
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