Recently, Miami Postmaster Enrique “Rick” Suarez thanked Sales and
Services Associate Donna Jones (above) for providing outstanding
service to her customers. Jones earned a Gold Star Award for a perfect
Retail Customer Experience (RCE) transaction at the Miami GMF Postal Store.
“The Gold Star Award is a small token of appreciation to demonstrate that your achievements do not go unnoticed,” said Suarez. “Thank you for all the excellent customer service you provide daily.”
Manager, Customer Services Lawrence Rogers hosted a luncheon for the Retail Staff to celebrate Jones’ latest Gold Star Award, the sixth addition to the GMF collection.
The Miami General Mail Facility (GMF) Retail Staff recognizes Sales and Services Associate Donna Jones (third from left) on her latest Gold Star Award during a 100% Retail Customer Experience (RCE) transaction. Also pictured from left, Lead Sales and Services Associate Irma Knighton; Mail Handler Bobby Stinson; Manager, Customer Services Lawrence Rogers (behind Jones); Sales and Services Associates VJ Reddy, Briggett Glinton, and Wang Lee; and Supervisor, Customer Services Alex Fonseca.
Photos: Miami Customer Relations Coordinator Mirtha Uriarte
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