Wednesday, December 10, 2014

Media Tour Miami ISC Operations

CBS News Anchor Walter Makaula (right) interviews SDO Marina Santos on holiday volume at the Miami ISC.
For the holiday season, the Southern Area selected a dozen plants – including the Miami International Service Center, Miami Processing and Distribution Center, and Royal Palm Processing and Distribution Center --- to invite local media to showcase their operations. On Dec. 8, CBS 4, NBC 6, and the Sun Sentinel accepted an invitation to tour the Miami ISC, known as “the gateway to the Caribbean and South America.”

Supervisor, Distribution Operations Marina Santos represented the Postal Service as spokesperson and tour guide. Santos beamed with pride as she escorted media from one operation to the next.

“We have about 300 regular employees, and for the holidays, we have added 110 temporary workers. We primarily process mail for 180 countries," she said. "This is our season, and we are more than ready to handle the increase in package volume for our customers.” 

Shipping packages to friends and family around the world in time for the holiday season can be as simple as taking a short trip to your computer with the tools, tips and transactions available at usps.com. Whether ordering shipping supplies, printing postage, getting information about mailing guidelines, filling out required customs forms, or requesting free package pickup, the U.S. Postal Service is ready to help international shippers. 

In addition to international mail, employees also handle APO (Air/Army Post Office), FPO (Fleet Post Office), and DPO (Diplomatic Post Office) mail. Mail Processing Clerk Emma Muniz explained to the NBC crew that all military locations, regardless of where they may be located around the globe, are assigned a ZIP Code referred to as an APO/FPO/DPO number. The Postal Service places APO/FPO/DPO mail on international commercial passenger service and international cargo service aircraft from various cities. When the plane lands overseas, the mail is transferred to the Military. The mail is then handled by Military Postal Service representatives and transported to the Military Post Office for distribution to the service member's unit for delivery to the recipient.
Parcel Post Distribution Machine Operator Pamela Brantley has the holiday spirit! Photos: Amy McCall, Fort Lauderdale Relations Coordinator and Mirtha Uriarte, Miami Customer Relations Coordinator

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