Making the Revenue Connection
Connecting with customers occurs through our Employee Engagement Programs which are an umbrella of employee initiatives designed to identify new business
opportunities and leverage customer relationships to generate new revenue.
- Customer
Connect® — City carriers leveraging their relationship with business
customers to identify new revenue. Access the Customer Connect Resource page for
how to connect with customers.
- Business
Connect® — Postmasters and Station Managers use Business Connect (BC) to
build customer relationships. The BC Resource page provides details on how to
get connected.
- Rural Reach® —
Provides an umbrella of opportunities allowing rural carriers to better serve
their communities. The Rural Reach information page explains why you should get
involved.
- Submit a
Lead — All employees not participating in the BC, CC or RR programs can
submit a lead through this program. This includes details on what is a lead and
how to get started.
- Mail
Handlers Submit a Lead Program — A program specifically for Mail Handlers to
submit leads for businesses where there is a potential opportunity in gaining
revenue for the Postal Service.
Have you made the connection?
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