Making the Revenue Connection

Connecting with customers occurs through our Employee Engagement Programs which are  an umbrella of employee initiatives designed to identify new business opportunities and leverage customer relationships to generate new revenue.

• Customer Connect® — City carriers leveraging their relationship with business customers to identify new revenue. Access the Customer Connect Resource page for how to connect with customers.
• Business Connect® — Postmasters and Station Managers use Business Connect (BC) to build customer relationships. The BC Resource page provides details on how to get connected.
• Rural Reach® — Provides an umbrella of opportunities allowing rural carriers to better serve their communities. The Rural Reach information page explains why you should get involved.
• Submit a Lead — All employees not participating in the BC, CC or RR programs can submit a lead through this program. This includes details on what is a lead and how to get started.
• Mail Handlers Submit a Lead Program — A program specifically for Mail Handlers to submit leads for businesses where there is a potential opportunity in gaining revenue for the Postal Service. 

Have you made the connection?