Deerfield
Beach Postmaster Ed Drozdowski encourages his employees to participate in
the Postal Pulse employee survey.
Ed Drozdowski
believes in the power of the Postal Pulse.
The Deerfield Beach Postmaster
encourages all of his workers to take the employee survey. He even provides
them time on the clock to do so.
“It’s fairly simple. I communicate
and emphasize their opinion is important, and I make the opportunity to
participate easy,” Drozdowski says.
He sets up a computer on the
workroom floor for employees to complete the survey on LiteBlue. Everyone is
reminded they’ll need their employee identification number to log in.
“Step right up,” Drozdowski tells
employees, encouraging them to rotate with another co-worker as soon as their
survey is completed.
The Postal Service encourages this
kind of approach. The organization wants managers and supervisors to make it
easy for employees to participate in the Postal Pulse, an important tool to help
USPS become a better place to work.
Drozdowski’s methods are effective:
Last year, Deerfield Beach tied the Guaynabo, PR, Post Office for the nation’s
largest teams with a 100 percent Postal Pulse participation rate.
“Our employees are the ones doing
the work and we need to hear from them,” Drozdowski says. “This is another
chance to express their opinions, and they should do so.”
“Best Practices,” a series on
employees who demonstrate on-the-job excellence, appears regularly in Link.
Source: Link
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