Thursday, March 30, 2017


West Palm Beach Promotions

West Palm Beach has a new Supervisor, Customer Service Support --- Elaine Gusse.

In 1985, Gusse began her postal career as a Computerized Forwarding System (CFS) Clerk in West Palm Beach. She also was a Sales and Services Associate, Flat Sorting Machine (FSM) Operator, and a General Clerk in West Palm Beach.

In July 1999, Gusse was promoted to Administrative Assistant to the Manager, Post Office Operations (MPOO), Area 7. In December 2010, Gusse was promoted to Administrative Assistant to the Postmaster, West Palm Beach.

She also served in several detail assignments throughout her 32-year career.

Franco Lovett has been awarded the position of Administrative Assistant for the Manager, Post Office Operations (MPOO), Area 7.

In November 2015, Lovett began his postal career as a Holiday Clerk Assistant at the Haverhill Station in West Palm Beach. In March 2016, he had the opportunity to return to the Postal Service as a Postal Support Employee (PSE) and nine months later, became a career employee.

Lovett stated that he is enjoying his new position where he is able to apply his skills from his Bachelor’s Degree in Business Administration, and most of all, enjoys being off on the weekends.

Photos: West Palm Beach Customer Relations Coordinator Curlita Rogers-Saunders

Wednesday, March 29, 2017

It's Official! Vega is WPB MCSO

Gilberto Vega has been promoted to Manager, Customer Service Operations in West Palm Beach.
Vega started his 20-year postal career as a Part- Time Flexible (PTF) employee in Beacon, NY. In 2001, he transferred to Boynton Beach, and the following year, accepted an acting supervisor position.
By the end of 2004, Vega had completed the Associate Supervisor Program (ASP) and upon graduation, became a Supervisor, Customer Services at the Jupiter Main Office.  
Five years later, Vega assumed the responsibility of Manager, Customer Services for Boynton Beach's Gateway Annex, Jog Road Station and Main Office.
In April 2016, Vega was awarded the position of Manager, Customer Services at the Delray West Post Office.
During his career, Vega also served as Officer In Charge (OIC) at Boynton Beach, Deerfield Beach and Delray Beach. 
“I am not sure where my experience will lead me to in my career, but I will embrace every opportunity," said Vega.
Photo: West Palm Beach Customer Relations Coordinator Curlita Rogers-Saunders

Davie SSA Scores 100% on RCE

Davie Branch Supervisor, Customer Services Ann Kennedy (right) presented Sales and Services Associate Jenny Carvajal (left) with a certificate for achieving 100% on a Retail Customer Experience (RCE).  Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

Tuesday, March 28, 2017

Presenting the District Safety Team

Recently, the South Florida District Safety Team (above) conducted training seminars in Fort Lauderdale and Miami. Safety Captains, as well as managers and supervisors, appreciated the opportunity to learn more about safety programs that promote an accident-free workplace. Pictured front row, from left, A/Safety Specialist Tiffany Chestnut Moss, Safety Specialists Rita De La Torre and Mary Roberts, and Safety Manager Charisse Nadal; and back row, from left, Safety Specialist Team Lead Joe Gennaro, A/Safety Specialist Debbie Payne-Hobbs, Plant Safety Specialist Fred Deno IV, and Safety Specialist John Zeigler. Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

National Consumer Protection Week

During National Consumer Protection Week (March 5 - 11, 2017), the U.S. Postal Service partnered with the U.S. Postal Inspection Service to increase customer awareness of fraud. On March 7, Inspection Service Miami Division team members were available to speak with customers at the Miami GMF Postal Store. They discussed various fraudulent schemes and set up a table of brochures as takeaways.
From left, Miami Division Inspector In Charge Antonio Gomez, Assistant Inspector In Charge Delany De Leon-Colon, Administrative Assistant Patricia Barfield, Inspection Service Operations Technician Karina Capo, Postal Inspectors Ivan Ramirez and Scott Horne, and Postal Police Officer Craig Clarit at the National Consumer Protection Week event at the Miami GMF Postal Store.
Postal Inspector Ivan Ramirez (far right) provides customer (right front) with brochures on how to recognize the most popular schemes and how to avoid becoming a victim. Also pictured, behind table from left, Administrative Assistant Patricia Barfield, Inspection Service Operations Technician Karina Capo and Postal Inspector Scott Horne.
Photos: Miami Customer Relations Coordinator Mirtha Uriarte

Monday, March 27, 2017

Career Conference Set for May 6-7

Save the dates! May 6 & 7, 2017.

Why? These are the dates for the Career Conference which promises to provide an action-packed, fun, educational weekend at the Bonaventure Resort and Spa in Weston.

Currently, classes are being planned based on feedback from our last Career Conference.

Hotel rooms at discounted rates will be available. Enjoy a relaxing spa treatment. Play a round of golf. Relax at the pool. Or book a tour to the Everglades.

Enjoy an evening of food, fun and networking at the Saturday night dinner/dance.  

Sunday will be an exciting day of classes and opportunities to network with the district leadership and your co-workers.

In the coming weeks, you'll receive an informational package at your address of record.