Wednesday, August 24, 2016

One Call Does It All: 1-888-363-7462


With the peak of the 2016 Atlantic Hurricane Season approaching, now is a good time to ensure that you’re able to stay connected with the U.S. Postal Service during a weather emergency. Having the USPS National Employee Emergency Hotline number handy is an important part of hurricane preparations.

The USPS National Employee Emergency Hotline (1-888-EMERGNC or 1-888-363-7462) is the system the Postal Service uses in the event of an emergency. It’s the official source of information for weather issues, work schedule changes, and facility status.

The emergency hotline number is on the back of most employee badges. If your badge does not have the number, record it for future use in your mobile device, on a piece of paper, or on your home computer.

If you evacuate or relocate due to an emergency, call the hotline number, enter your facility ZIP Code and then press “5”.  You will be routed to an individual who can verify that you are in a safe environment. Those individuals will relay the employee information to District and Area leadership.

If you are deaf or hard of hearing and use Telecommunications Relay Services (TRS), call a Florida TRS toll-free number, and the TRS operator will interact with the hotline application on your behalf.


FLORIDA TRS Provider – Sprint; Customer Service #:
1-800-955-8013 (V/T) 


Access #s: 1-800-955-8770 (V), 1-800-955-8771 (T), 1-877-955-5334 (STS)

Paulk Supervises at Hallandale PO

Sheila Paulk
Sheila Paulk has been promoted to Supervisor, Customer Services at the Hallandale Post Office.

During her 23-year career, Paulk has worked in the custodial field at the West Hollywood Branch and as a Letter Carrier, delivered mail from the Hallandale Post Office.

Prior to postal employment, Paulk served eight years in the U.S Army.

Paulk also earned an Associate’s Degree in Business Management from Miami-Dade College. 

Customer Praises 'Goldie' to PMG




















Sales and Services Associate Goldie Woods (right) of the Carl Fisher Branch in Miami Beach provides outstanding service to each of her customers --- and one of them wrote to the Postmaster General to commend her. Photo: Norma Vazquez

Dear Postmaster General Brennan,

As a self-employed entrepreneur, my wife is reliant upon the services of a company that can deliver frequent weekly packages. Over the last seven to eight years, we have been exclusively using the U.S.  Postal Service for the sole reason of this woman who is behind the desk and provides the attention and courteousness a customer deserves. 

At the Carl Fisher Post Office at 1661 West Ave in Miami Beach, FL, I have spent weekly encounters with a congenial woman I only know as Goldie, as her name tag indicates. I am embarrassed I do not know her last name, but after all this time, I feel a first name basis is appropriate anyway.  While the fate of this branch I believe is nearing an end, as well as Goldie mere years away from retirement, but I must inform you the experiences I have had weekly over the last few years has been enjoyable because of Goldie’s mannerisms and professionalism. I have often held packages in the very rare occasions I see another employee, only to return the next day when Goldie was behind the counter.

I write this after dropping off six large boxes and spending $90.69 when I easily could have used FedEx or UPS, but I chose to drive to this location for the sole reason to be assisted by Goldie.I have spent thousands (with records to prove) each year visiting this branch solely because the feeling Goldie leaves me with after dropping off my many packages.

Thank you,
Michael Palladino

Calling All Retirees! USPS Extends Holiday Hiring Deadline to Sept. 11

Do you know a postal retiree who would like to make some extra money for the holidays?  If so, help spread the word about this exciting opportunity.

The deadline to apply for Holiday Clerk Assistant (HCA) in the South Florida District has been extended to September 11, 2016.  Interested annuitants should follow these instructions:

·            Open a web browser and type www.usps.com/careers
·            Under USPS Account, click “Search Now”
·            In the keywords field, type “Annuitant” exactly as shown
·            Select the “State” to narrow your search results
·            Click “Start” to display jobs
·            In the “Summary of Accomplishments” section, list your work location preference(s)

It’s never too early to start planning for our busiest time of year. Reemploying retired postal employees helps the Postal Service, the annuitant, and especially our customers, who gain the benefit of the experience and knowledge of our postal retirees. Encourage retirees you know to apply today and help us be ready for our special time of the year.

Tuesday, August 23, 2016

Bullard Earns 40-Year Service Award


Miami Beach, FL, Main Office Manager, Customer Services Alvin Godwin (left) presented Letter Carrier Bertha Bullard (right) with her 40-year Service Award and Pin.

Bullard began her career in the Detroit Bulk Mail Center in 1976. In 1993, Bullard transferred as a Letter Carrier to the Martin Luther King, Jr., Branch in Miami, FL.

In 1996, she began delivering mail from Miami Beach’s Surfside Branch, and in 2011, moved to the Miami Beach, FL, Main Office.

Bullard has been recognized by her peers and customers throughout her postal career.
Photo: Norma Vazquez

Holder is Promoted at Everglades PO

Atty Holder
Atty Holder has a smile for her employees and her customers.

Holder has been promoted to Supervisor, Customer Services, at the Everglades Branch in Fort Lauderdale, FL.

She joined the U.S. Postal Service as a Letter Carrier in 2007 and was an acting supervisor for several years before her promotion in June 2016. 

Prior to postal employment, Holder served four years in the U.S. Army. She also has earned a Bachelor of Science Degree in Forensic Psychology at Kaplan University.

Reed is New Hollywood Postmaster

Phyllis Reed
South Florida District Manager Jeffery Taylor has announced that Phyllis Reed is the new Hollywood Postmaster. Reed becomes the first African American and female to achieve this Hollywood position. Reed had been Hollywood Officer In Charge since January 2015.
 
As Postmaster, Reed is administratively and operationally responsible for 535 employees working at Chapel Lakes Branch, Flamingo Branch, Hillcrest Postal Store, Hollywood Main Office, Miramar Branch, Pembroke Pines Branch, South Florida Retail Unit, University Postal Store, and West Hollywood Hills Station.
 
Reed was hired as a Christmas casual employee in November 1975, and the following August, was selected for a career position at the Delray Beach, FL, Post Office. In November 1982, Reed was promoted to Postmaster, Moore Haven, FL. From 1985 to 1992, she was Supervisor, Delivery Operations, West Palm Beach ZIP Code Place Carrier Annex, and in September 1993, was promoted to Manager, Customer Services at this location. In 1995, Reed was  promoted to Manager, Customer Services at the Haverhill, FL, Branch. In 2003, she was awarded the position of Manager, Customer Service Operations for City Delivery, West Palm Beach, FL. The following year, Reed was promoted to Postmaster, Delray Beach, FL, her hometown.

Reed has held numerous detailed positions including Manager, Post Office Operations, West Palm Beach, FL; Manager, Customer Services, Palms West Branch and Palm Beach Gardens Station; Officer In Charge, Pompano Beach, FL; A/Plant Manager, South Florida Processing and Distribution Center; Intervention Team Champion and Street Supervision Champion. 

Reed attended Palm Beach State College in Lake Worth, FL, and is a graduate of the Postal Service’s Advanced Leadership Program (ALP).
 
“Phyllis brings a wealth of knowledge and experience to this position,” said Taylor. “Please join me in wishing her continued success in her career.”


Photo: Alex Sepulveda