Thursday, July 20, 2017

Fort Lauderdale Postmaster to Host 'Touching' Stamp Tribute Aug. 12

Fort Lauderdale Postmaster David Guiney (above) is looking forward to officiating a Total Eclipse of the Sun Forever stamp dedication on Saturday, August 12.

Fort Lauderdale Postmaster David Guiney will dedicate an enlargement of the Total Eclipse of the Sun Forever stamps to the Broward County Main Library and the South Florida Amateur Astronomers Association Saturday, August 12. Employees are invited to the 1 p.m. dedication at the Broward County Main Library, 100 S. Andrews Ave, Fort Lauderdale. Participation is an off-the-clock activity.
On June 20, the U.S. Postal Service dedicated the first-of-its-kind Forever stamp which transforms the solar eclipse image into the Moon from the heat of a finger. These Forever stamps commemorate the upcoming August 21 eclipse.
 
Tens of millions of people in the United States hope to view this rare event, which has not been seen on the U.S. mainland since 1979. The eclipse will travel a narrow path across the entire country for the first time since 1918. 
A total eclipse of the Sun occurs when the Moon completely blocks the visible solar disk from view, casting a shadow on Earth. The 70-mile-wide shadow path of the eclipse, known as the “path of totality,” will traverse the country diagonally, appearing first in Oregon (mid-morning local time) and exiting some 2,500 miles east and 90 minutes later off the coast of South Carolina (mid-afternoon local time) passing through portions of 14 states --- but not Florida.

A total solar eclipse provides us with the only chance to see the Sun’s corona — its extended outer atmosphere — without specialized instruments. During the total phase of an eclipse the corona appears as a gossamer white halo around the black disk of the Moon, resembling the petals of a flower reaching out into space.

The Wonder of Sharks (Stamps)

 The U.S. Postal Service will celebrate the wonder of sharks by issuing the Sharks Forever stamps featuring five species that inhabit American waters — the mako, thresher, great white, hammerhead and whale sharks.

The July 26 First-Day-Of-Issue ceremony will take place at the Newport Aquarium in Newport, KY.


Possibly no other creatures are as mythologized — or as misunderstood — as sharks. Blockbuster thrillers and sensationalized media have fueled the belief that sharks are monsters: unthinking, bloodthirsty, vengeful and primitive. While they are ancient creatures, having emerged long before the first dinosaurs, after 400 million years the 500 or so known shark species have adapted to their ecological role.

Sharks' adaptions including light, flexible skeletons of cartilage, teeth replaced without limit and skin covered by a hydrodynamic surface of tiny tooth-like structures. Their keen sense include one that detects electrical signals given off by prey and enables navigation by Earth's magnetic field. Their nervous systems also are adapted to sense miniscule water movements, such as the struggles of a far-off fish.

Wednesday, July 19, 2017

District Seeks Employees with 'Drive'



The South Florida District is seeking career postal employees who are interested in becoming a Tractor Trailer Operator PS-8 at the Miami P&DC, Royal Palm P&DC or the West Palm Beach P&DC.

A TTO regularly operates a heavy duty tractor trailer either over the road service, city shuttle service or trailer spotting operations. 

Applicants must hold a valid CDL Class A License; have one year of unsupervised driving experience of seven-ton or larger truck, tractor trailer, or a 16 passenger or larger bus; at a minimum, six months of driving experience must be in a tractor trailer, supported by prior employer; and at the time of consideration, must have a current DOT Medical Certificate.

If you qualify on Exam 230 and are awarded a position, you will be required to complete the driver safety certification in a tractor trailer. This is a hands-on performance evaluation that is approximately eight hours.   

Those who qualify will be placed on an In-Service register, and as approved vacancies are available, those eligible will be contacted by score order and the suitability process will commence. You also may apply in eReassign via LiteBlue for consideration.

Interested? Complete the Applicant Data Collection Sheet distributed with an email announcement earlier this week and return it by Close of Business (COB) Monday, July 24, 2017.  Mail or fax to:

USPS-Local Services
Attn: Tractor Trailer Operator
2200 NW 72 Ave
Miami, FL 33152-9421

FAX: 305-470-0504

Questions? Contact Human Resources Specialist Debra Falzarano at 305-470-0539 or debra.a.falzarano@usps.gov
 

Mailing Requirements Clerk Reels in the Revenue at Fort Lauderdale BME


From left, Fort Lauderdale Supervisor, Business Mail Entry Anne Diego; South Florida District Manager, Business Mail Entry Joycelynn King; and Fort Lauderdale Mailing Requirement Clerks Jany Dalrymple and Pat O Brady. Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

Recently, Senior Vice President, Sales and Customer Relations Cliff Rucker sent a commendatory letter for a job well done to Fort Lauderdale Mailing Requirements Clerk Jany Dalrymple.

“I am reaching out to you today because I have noticed your efforts to bring additional revenue to the Postal Service through your participation in Clerks Care. The lead you submitted for Perry Toys resulted in a sale in the amount of $85,000,” the letter read.

“We appreciate all that you do,” South Florida District Manager, Business Mail Entry Joycelynn King told Dalrymple in front of her peers, including Mailing Requirements Clerk Pat O Brady. “Keep up the great work!”

Dalrymple thanked King and Supervisor, BME Anne Diego for their support.

“I enjoy training and teaching people,” Dalrymple said. “I love my job!”

Tuesday, July 18, 2017

Tavernier Passport Fair is Sat, July 22

Vacation plans? Remember the Passport Fair at the Tavernier Post Office on Saturday, July 22, 8 a.m. to 1 p.m. The Tavernier Post Office, located at 91220 Overseas Highway, Tavernier, FL 33070, regularly is closed on Saturday, and only will be open for passport application transactions on this date. Walk ins welcome!

U.S. citizens must present a valid Passport Book when entering or re-entering the United States by air. U.S. citizens entering the United States from Canada, Mexico, the Caribbean and Bermuda at land borders and sea ports of entry must present a Passport Book, Passport Card or other travel documents approved by the U.S. government.

How to Prepare for the Passport Application Process:
A completed application (form is available at usps.com/passport; but do not sign it until the passport clerk instructs you to do so).  

Remember that everyone, including newborn infants, is required to obtain a passport in his or her own name. For children under age 16, the consent of both parents/guardians is required. 

Proof of identity (a valid permanent state driver’s license, a government ID or military ID, previous passport, Certificate of Citizenship or Naturalization Certificate)

Proof of U.S. citizenship (previous passport, original or certified birth certificate issued from the state with a raised, embossed, impressed, or multi-colored seal and registrar’s signature and date of certificate filing)

Two official passport photos (available at the Passport Fair for $15)

Social Security Number

The U.S. Department of State fees vary according to age and type. Fee(s) must be made by money order, check, bank draft, or cashier’s check made payable to the U.S. Department of State; debit and credit card payment is not available. The Passport Book fee for under age 16 is $80; for age 16 and older is $110. The Passport Card fee for under age 16 is $15, and for age 16 and older is $30. In addition, all acceptance agencies, including the Postal Service, charge a processing fee of $25 per application. A debit or credit card may be used in addition to cash, money order, or check made payable to the Postal Service.

Monday, July 17, 2017

Tamarac Lead SSA Earns 100% RCE

Tamarac Branch Manager, Customer Services Nelson Cortes (left) congratulated Lead Sales and Services Associate Fred Faber (right) who achieved a 100 percent score on a Retail Customer Experience (RCE) transaction.
 
“Thank you for what you do every day ... great job!” Cortes said.


Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

Tavernier Passport Fair: Sat, July 22

Stressed out? Need a vacation? Take a trip to the Tavernier Post Office to submit your passport application on Saturday, July 22, from 8 a.m. to 1 p.m. The Tavernier Post Office, located at 91220 Overseas Highway, Tavernier, FL 33070, regularly is closed on Saturday, and only will be open for passport application transactions on this date. No appointments are required.

U.S. citizens must present a valid Passport Book when entering or re-entering the United States by air. U.S. citizens entering the United States from Canada, Mexico, the Caribbean and Bermuda at land borders and sea ports of entry must present a Passport Book, Passport Card or other travel documents approved by the U.S. government.

How to Prepare for the Passport Application Process:
·  A completed application (form is available at usps.com/passport; but do not sign it until the passport clerk instructs you to do so).  
·  Remember that everyone, including newborn infants, is required to obtain a passport in his or her own name. For children under age 16, the consent of both parents/guardians is required. 
·  Proof of identity (a valid permanent state driver’s license, a government ID or military ID, previous passport, Certificate of Citizenship or Naturalization Certificate)
·  Proof of U.S. citizenship (previous passport, original or certified birth certificate issued from the state with a raised, embossed, impressed, or multi-colored seal and registrar’s signature and date of certificate filing)
·  Two official passport photos (available at the Passport Fair for $15)
·  Social Security Number
 
The U.S. Department of State fees vary according to age and type. The fee(s) must be made by money order, check, bank draft, or cashier’s check made payable to the U.S. Department of State; debit and credit card payment is not available. The Passport Book fee for under age 16 is $80; for age 16 and older is $110. The Passport Card fee for under age 16 is $15, and for age 16 and older is $30. In addition, all acceptance agencies, including the Postal Service, charge a processing fee of $25 per application. A debit or credit card may be used in addition to cash, money order, or check made payable to the Postal Service.

Sunday, July 16, 2017

Westside SSA Achieves Gold


















Westside Station Sales and Services Associate Sherline Metayer was thrilled upon receipt of her Gold Star Award for a 100 percent Retail Customer Experience (RCE) transaction in Fort Lauderdale. Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

Customer Appreciation in Miami


Miami General Mail Facility (GMF) Postal Store Lead Sales and Services Associate Irma Knighton (above) earned customer praise. Photo: Miami Customer Relations Coordinator Mirtha Uriarte
Miami Postmaster Enrique (Rick) Suarez was not surprised to have received a commendatory Point of Sale (POS) survey response praising Miami General Mail Facility (GMF) Postal Store Lead Sales and Services Associate Irma Knighton.

A 42–year postal veteran, Knighton greets all of her customers with an infectious smile and a willingness to assist with their mailing and shipping needs. During Quarter 3, a customer who was impressed with Knighton’s product knowledge felt compelled to complete the POS survey and wrote:

“I had a very pleasant experience at the Post Office due to a postal clerk named Irma.  Irma took the time to test different size boxes until she found the Priority Mail box that I needed.  She was so helpful, and I really appreciated her taking the time to assist me.  Great customer service is not something you find too much of today, and she went above and beyond to make the mailing of my package an easy experience!”

Suarez praised the benefits of customers completing the POS survey and also thanked Knighton for providing outstanding service.
“We appreciate all customers taking the time to complete the POS survey in order to assist us in praising our employees or in correcting any issues at a particular unit,” said Suarez. “Employees like Irma are role models for great customer service.”

Saturday, July 15, 2017

Service with a Smile in Riviera Beach


West Palm Beach Postmaster Robert Weiser (left) presented Riviera Beach Sales and Services Associate Gwendolyn Monroe (right) with a Certificate of Appreciation for providing outstanding service to her customers. Monroe was recognized in front of her peers. Photo: West Palm Beach Customer Relations Coordinator Curlita Rogers-Saunders

Friday, July 14, 2017

Davie Carrier Retires with 32 Years


Davie Letter Carrier Michele Hansen (center) proudly displays her Retirement Certificate. A/Manager, Customer Services Adrian Drummond (left) and National Association of Letter Carriers (NALC) Branch 2550 President Jerrel Kinloch (right) thanked Hansen for 32 years of dedicated service.

"I hate to leave because I love working here, but, it is time for me to move on and let someone else come in," said Hansen.

Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

Miami Beach Postmaster Seeks Ad-Hoc Supervisor for Oceanview Station


If you’re interested in broadening your postal horizons as an Ad-Hoc Supervisor, Customer Services (EAS-17), Miami Beach Postmaster Camille Moscola-Calvo wants to hear from you.


All qualified career and non-career postal employees in the South Florida District are eligible to apply. The successful applicant will report to the Oceanview Station, 445 W 40 Street, Miami Beach, FL 33140. This Ad-Hoc position is not to exceed 90 days.

Non-Scheduled Days: Sunday, Wednesday 
Hours: 11 a.m. – 8 p.m.                

FUNCTIONAL PURPOSE: Supervises a group of employees in the delivery, collection, and distribution of mail, and in window service activities within a Post Office, station or branch, or detached unit.

REQUIREMENTS:

KNOWLEDGE OF PERFORMANCE MEASUREMENT systems and standards, and customer satisfaction indicators, as they relate to customer service operations.
CHANGE MANAGEMENT: Prepares employees for change by establishing and maintaining continuous dialogue with employees; communicates change to employees and reassures them during the transition from present to future state. 
COMMUNICATION SKILLS: Organizes and expresses thoughts and information in a clear and concise manner while tailoring the message to the audience; engages in active listening; is aware of the impact of nonverbal cues on the message being delivered; takes into account the feelings and motivation of others when delivering a message.
EMPLOYEE FOCUS: Establishes a positive and safe work environment conducive to increasing productivity through treating employees with dignity and respect; defines the roles of employees and clarifies their responsibilities for the success of the organization; provides employees with the tools and support they need to accomplish their goals.
FUNCTIONAL ADMINISTRATION: Completes administrative tasks; generates and analyzes daily reports to ensure appropriate documentation of operations.
OPERATIONS MANAGEMENT: Manages the operation through the use of operational plans developed to drive work unit and organizational performance; addresses labor relations issues and applies knowledge of local and national agreements to solve workplace conflicts; analyzes data on a regular basis to determine if adjustments to current operations are necessary to achieve goals.
PERSONAL ACUMEN: Adapts to changes in the business environment; demonstrates trustworthiness and initiative to accomplish work unit and organizational goals and objectives.
WORK UNIT PLANNING: Determines priorities of the work unit on a daily and weekly basis; identifies resources (employees and capital) needed to accomplish goals and allocates resources as allowed to support the priorities and goals established for the work unit and organization as a whole.
HOW TO APPLY:
Interested employees must submit their eCareer profile, along with a summary of accomplishments addressing the requirements stated on this Newsbreak.
All applications should be sent to the below address for receipt by Close Of Business (COB) Wednesday, July 26, 2017:

Camille Moscola-Calvo
Postmaster
1300 Washington Ave
Miami Beach, FL 33139-9998

Thursday, July 13, 2017

Miami Beach Postmaster Seeks Ad-Hoc Supervisor, Customer Services


If you’re interested in broadening your postal horizons as an Ad-Hoc Supervisor, Customer Services (EAS-17), Miami Beach Postmaster Camille Moscola-Calvo wants to hear from you.
All qualified career and non-career postal employees in the South Florida District are eligible to apply. The successful applicant will report to the Miami Beach Post Office,1300 Washington Ave, Miami Beach, FL 33139. This Ad-Hoc position is not to exceed 90 days.

Non-Scheduled Days:  Rotating  

Hours: 5:30 a.m. to 2:00 p.m.                  

FUNCTIONAL PURPOSE: Supervises a group of employees in the delivery, collection, and distribution of mail, and in window service activities within a Post Office, station or branch, or detached unit.

REQUIREMENTS:
KNOWLEDGE OF PERFORMANCE MEASUREMENT systems and standards, and customer satisfaction indicators, as they relate to customer service operations.
CHANGE MANAGEMENT: Prepares employees for change by establishing and maintaining continuous dialogue with employees; communicates change to employees and reassures them during the transition from present to future state.
COMMUNICATION SKILLS: Organizes and expresses thoughts and information in a clear and concise manner while tailoring the message to the audience; engages in active listening; is aware of the impact of nonverbal cues on the message being delivered; takes into account the feelings and motivation of others when delivering a message.
EMPLOYEE FOCUS: Establishes a positive and safe work environment conducive to increasing productivity through treating employees with dignity and respect; defines the roles of employees and clarifies their responsibilities for the success of the organization; provides employees with the tools and support they need to accomplish their goals.
FUNCTIONAL ADMINISTRATION: Completes administrative tasks; generates and analyzes daily reports to ensure appropriate documentation of operations.
OPERATIONS MANAGEMENT: Manages the operation through the use of operational plans developed to drive work unit and organizational performance; addresses labor relations issues and applies knowledge of local and national agreements to solve workplace conflicts; analyzes data on a regular basis to determine if adjustments to current operations are necessary to achieve goals.
PERSONAL ACUMEN: Adapts to changes in the business environment; demonstrates trustworthiness and initiative to accomplish work unit and organizational goals and objectives.
WORK UNIT PLANNING: Determines priorities of the work unit on a daily and weekly basis; identifies resources (employees and capital) needed to accomplish goals and allocates resources as allowed to support the priorities and goals established for the work unit and organization as a whole.

HOW TO APPLY:
Interested employees must submit their eCareer profile, along with a summary of accomplishments addressing the requirements stated on this Newsbreak.
All applications should be sent to the below address for receipt by Close Of Business (COB) Tuesday, July 25, 2017:
Camille Moscola-Calvo
Postmaster
1300 Washington Ave
Miami Beach, FL 33139-9998

Works of Art: Andrew Wyeth Stamps


Art lovers gathered in Chadds Ford, PA, July 12 to dedicate stamps honoring Andrew Wyeth on the 100th anniversary of his birth.

Wyeth (1917-2009), one of the most prominent American artists of the 20th century, is widely known for his use of symbolism to depict the people and
places he personally knew.

Chadds Ford, Wyeth’s hometown, served as the inspiration for many of his paintings, which feature different aspects of his neighbors’ everyday lives.

The stamp sheet includes 12 stamps that each depict a different Wyeth painting, including his most iconic work, “Christina’s World.”

“Wyeth’s work resonated with millions of art enthusiasts around the globe. Now these miniature works of art can touch many,” Pat Mendonca, senior director of the Office of the Postmaster General, said at the dedication ceremony.

Other speakers included Wyeth’s son, Jamie Wyeth, who is also an artist; Virginia Logan, executive director of the Brandywine River Museum of Art in Chadds Ford; and local TV meteorologist Cecily Tynan, who served as emcee.

“My father, a prolific letter writer, would indeed be proud that a selection of his paintings now appears on U.S. postage stamps,” said Jamie Wyeth. “He would have relished using them.”

Source: LINK

Wednesday, July 12, 2017

Haverhill SSA Earns 100% RCE Score

Haverhill Station Sales and Services Associate Toni Trenga (right) was recognized for achieving a perfect score on a Retail Customer Experience (RCE) transaction. Lead Sales and Services Associate Ann Milton (center) thanked Trenga for her dedication to providing outstanding service to her customers.
"It's a team effort when it comes to earning a perfect score on a Retail Customer Experience transaction," said Milton.

West Palm Beach Manager, Customer Service Operations Gilberto Vega (left) praised Trenga and encouraged all  Sales and Services Associates to continue to work as a team to achieve a perfect score on every retail transaction.

Photo: West Palm Beach Customer Relations Coordinator Curlita Rogers-Saunders

Tuesday, July 11, 2017

USPS Seeks Nominations for National Employee Engagement Leader of Year


The National Engagement Leader of the Year finalists gathered in Washington, DC, last month. In the back row, from left, are Sheila Marano, Judson West, William Busarello, Mark Van Wagner, Linda DeCarlo, and Kimberly Cates. In the front row, from left, are Leonetta Jackson, Joshua Colin, John Phelan, and Maureen Marion. Another finalist, Wesley McClain, was unavailable. Phelan was chosen for the award.

The Postal Service is seeking nominations for its second annual Engagement Leader of the Year Awards.

The awards honor leaders who are involved, enthusiastic and committed to improving their workplace environments.

USPS will recognize leaders at the district, area and headquarters levels, culminating with a final honoree who will receive the national award.

“We have engaged leaders throughout the organization who inspire employees to bring their best selves to work each day, and we have a national award to recognize them for all they do,” said Chief Human Resources Officer Jeff Williamson.

The call for nominations follows the recent presentation of last year’s honorees, including Eastern Area Operations Manager John Phelan, who received the National Engagement Leader of the Year Award.

Nominees for this year’s awards must be Executive and Administrative Schedule (EAS) or Postal Career Executive Services (PCES) employees in leadership positions and have employees who report directly to them.

Nominations will be accepted from July 14-August 14. The Employee Engagement LiteBlue page has additional information.

Source: LINK 

Royal Palm Beach SSA Strikes Gold


West Palm Beach Manager, Customer Service Operations Gilberto Vega (left) presented Royal Palm Beach Sales and Services Associate Barbara Mahowski (right) with a Gold Star Award for achieving a perfect score on a recent Retail Customer Experience (RCE) transaction. Photo: West Palm Beach Customer Relations Coordinator Curlita Rogers-Saunders 

Monday, July 10, 2017

Sunday, July 9, 2017

Saturday, July 8, 2017

Friday, July 7, 2017

Statistical Programs: These Numbers Add Up for Clerks' Career Milestones

From left, Statistical Programs Clerks Gary Seames, Victor Iglesias, and Fidel Pino; and Supervisor Brett Berman.

On June 19, the Statistical Programs Department held its Quarter 3 training and also celebrated the career milestones of three clerks --- Victor Iglesias with 30 years and Fidel Pino and Gary Seames, each with 25 years.

“I was working in the Virginia area and had heard that the Post Office was a good place to work, so I applied,” said Iglesias. “I had not heard anything and being young, I moved around a bit.  Three years and three moves later, I final had gotten a response from the Post Office. There were three yellow stickers on the front to the envelope.  I knew that the job was for me because the letter followed me.  Later I transfer to the Miami area.  And now after 30-plus years, I am looking forward to retiring within the next few years, possibly sooner.

“I was not interested in postal employment, but my godmother insisted that I apply, so I did,” said Pino. “At this time, I have no plans to retire. I will keep going for as long as possible.”

#PostalProud


MPOO Seeks Ad-Hoc Supervisors in Jupiter, Tequesta


Are you interested in broadening your postal horizons as an Ad-Hoc Supervisor, Customer Services EAS-17? If so, Manager, Post Office Operations Denise Young wants to hear from you.

All qualified career and non-career postal employees in the South Florida District are eligible to apply for Ad-Hoc Supervisor, Customer Services positions at the Jupiter Main Office, 1095 Military Trail, Jupiter, FL 33458 and the Tequesta Branch, 401 Old Dixie Highway, Jupiter, FL 33469. The successful applicants will report to the above locations, respectively. Each Ad-Hoc position will not exceed six months.  

Non-Scheduled Days: Sunday, Wednesday 
Hours: 8:00 a.m. to 5:00 p.m.    

FUNCTIONAL PURPOSE: Supervises a group of employees in the delivery, collection, and distribution of mail, and in window service activities within a Post Office, station or branch, or detached unit.

REQUIREMENTS:
KNOWLEDGE OF PERFORMANCE MEASUREMENT systems and standards, and customer satisfaction indicators, as they relate to customer service operations.
 
CHANGE MANAGEMENT: Prepares employees for change by establishing and maintaining continuous dialogue with employees; communicates change to employees and reassures them during the transition from present to future state.
COMMUNICATION SKILLS: Organizes and expresses thoughts and information in a clear and concise manner while tailoring the message to the audience; engages in active listening; is aware of the impact of nonverbal cues on the message being delivered; takes into account the feelings and motivation of others when delivering a message.
EMPLOYEE FOCUS: Establishes a positive and safe work environment conducive to increasing productivity through treating employees with dignity and respect; defines the roles of employees and clarifies their responsibilities for the success of the organization; provides employees with the tools and support they need to accomplish their goals.
FUNCTIONAL ADMINISTRATION: Completes administrative tasks; generates and analyzes daily reports to ensure appropriate documentation of operations.
OPERATIONS MANAGEMENT: Manages the operation through the use of operational plans developed to drive work unit and organizational performance; addresses labor relations issues and applies knowledge of local and national agreements to solve workplace conflicts; analyzes data on a regular basis to determine if adjustments to current operations are necessary to achieve goals.
PERSONAL ACUMEN: Adapts to changes in the business environment; demonstrates trustworthiness and initiative to accomplish work unit and organizational goals and objectives.
WORK UNIT PLANNING: Determines priorities of the work unit on a daily and weekly basis; identifies resources (employees and capital) needed to accomplish goals and allocates resources as allowed to support the priorities and goals established for the work unit and organization as a whole.
HOW TO APPLY: Interested employees must submit their eCareer profile, along with a summary of accomplishments addressing the above eight requirements.
All applications should be sent to the below address for receipt by Close Of Business (COB) Friday, July 21, 2017:
Denise Young
MPOO
South Florida District Office
1900 W Oakland Park Blvd Room # 129
Fort Lauderdale, FL 33310-9998