Saturday, June 30, 2018

Recognizing a Career Milestone

Fort Lauderdale Manager, Customer Service Operations Gwen Branch (left) presented Supervisor, Customer Service Support Amy McCall (right) with her 35-year Service Award and pin.

"Thank you for all you do for the Postal Service," said Branch.

Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

'What Safety Means to Me!'

Friday, June 29, 2018

District Safety Team is #PostalProud

The South Florida District Safety Team is #PostalProud! They took a break from their 30-hour Occupational Health and Safety Administration (OSHA) 511 training class to pose for the above photo.

Front row, from left, Safety Specialists Tiffany Chestnut-Moss, Mary Roberts, Gale Williams and Debra Payne-Hobbs. Back row, from left, Safety Specialist John Zeigler; Manager, Safety Fred Deno IV; and University of South Florida OSHA Administrator Steve Frost.
Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

'What Safety Means to Me!'

Thursday, June 28, 2018

'What Safety Means to Me!'

Fort Lauderdale Lead SSAs Deliver Outstanding Customer Service

Fort Lauderdale Lead Sales and Services Associates are #PostalProud!

Front Row, from left: Fred Faber, Tamarac Branch; Lilly Sills, Galt Ocean Postal Store; Sharmus Yeargin, Southside Station; Robin Bryant, Oakland Park Branch; Cheryl Andrews, Melrose Vista Branch; Safina Ramjit, Davie Branch; and Bob Marx, Weston Branch. Back Row, from left: Frank De Ona, Causeway Postal Store; Lisa Collie, Alridge Station; Cassandra Robinson, Sunrise Branch; Alice Hughes, Fort Lauderdale Main Office; Sue Felder, Colee Finance Station; Angela Briston-Brown, Inverrary Branch; and Pamela Jenkins, Sabal Palm Postal Store. 

Fort Lauderdale Postmaster David Guiney (standing) stressed the importance of asking the hazmat question during a presentation to Lead Sales and Services Associates. Managers and Supervisors, Customer Services also attended the presentation. Guiney thanked all for providing outstanding service to their customers and maintaining a safe work environment for employees and customers.  

During the presentation, Fort Lauderdale Manager, Customer Service Operations Gwen Branch (standing) thanked employees for their ongoing dedication and shared the following quote:  

A customer is the most important visitor, on our premises.

He is not dependent on us.

We are dependent on him.

He is not an interruption on work.

He is the purpose of it.

He is not an outsider to our business.

He is part of it.

We are not doing him a favor by serving him …

He is doing us a favor by giving us the opportunity to do it.

--- Mohandas Karamchand Gandhi

Photos: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

Wednesday, June 27, 2018

Heat Stress Do’s and Don’ts

Heat illness can be deadly.  Every year, thousands of workers become sick from exposure to heat, and some even die. These illnesses and deaths are preventable.

Below are a few tips to avoid heat stress illness:

·   Recognize the signs and symptoms of heat illness
·   Pay attention when weather conditions change
·   Listen to your body
·   Drink plenty of water
·   Start work well hydrated
·   Rest in the shade or a cool place during breaks
·   Wear a wide brim hat
·   Consider sports drinks for electrolyte replacement when sweating
·   Wear light and loose clothes

·   Drinking soda and other sugary drinks
·   Drinking lots of coffee and tea
·   Drinking alcohol
·   Waiting for thirst before drinking water
·   Eat heavy meals
·   Drive if you are mentally disoriented or can’t think clearly

'What Safety Means to Me!'

Tuesday, June 26, 2018

Celebrating a Perfect Transaction

Miami's Ludlam Branch employees celebrate another Gold Star Award. Sales and Services Associate Esther Reid (far right) recently earned a Gold Star Award for a perfect Retail Customer Experience (RCE) transaction. Also celebrating, from left, are Ludlam Branch Manager, Customer Services Vicente Perez-Melendez; Lead Sales and Services Associate Dana Rembert; and Sales and Services Associates Eli Gonzalez and Miguel Lamarche. Photo: Miami Customer Relations Coordinator Mirtha Uriarte


'What Safety Means to Me!'

Thursday, June 21, 2018

'What Safety Means to Me!'

PCC Hosts Political Mailing Seminar with Dr. Brenda Snipes & Lena Horne

Fort Lauderdale Postmaster David Guiney (right) presented an enlargement of the Lena Horne stamp to Broward County Supervisor of Elections Dr. Brenda Snipe (left) who participated in a Political Mailing seminar sponsored by the Broward County Postal Customer Council (PCC).

District Manager Tim Costello (standing) addressed the PCC membership and thanked them for their participation in the Political Mailing seminar.
Story & Photos by Fort Lauderdale Customer Relations Coordinator Kelly Worthman

Recently, the Broward County Postal Customer Council (PCC) hosted a Political Mailing seminar and invited Broward County Supervisor of Elections Dr. Brenda Snipes.  

Those running for office this year were invited to join us to listen to Dr. Snipes and learn how the Postal Service can help them get the votes with a mailing campaign. Dr. Snipes took this opportunity to explain the working relationship that she has with the Postal Service and to give guidance to the candidates. Handouts with important dates about the General and the Primary Elections were given to attendees and were discussed at length.  

Voting controls the world influencing everything in our life. The more you know the more you understand,” she said.

Dr. Snipes was joined by South Florida District Manager Tim Costello, Fort Lauderdale, FL, Postmaster David Guiney, Senior Field Sales Representative Lamont DeJarnett, Mailing Standard Specialist Maryann Palacios, and  South Florida Mailing Requirement Clerks Sharon Gunn and Taphine “Michelle” Wilcox.  

At the end of the seminar, Guiney presented Dr. Snipes with an enlargement of the Lena Horne stamp to thank her for her participation.

Wednesday, June 20, 2018

Scratch-and Sniff Ice Pop Stamps Dedicated Today in Austin, TX

The U.S. Postal Service is providing customers of all ages with a treat for their senses with the release of its first scratch-and-sniff stamps on Wednesday, June 20. The aroma of the Frozen Treats Forever Stamps will remind customers of the sweet scent of summer when mailing and receiving letters of love, friendship, party invitations and other correspondence.

The stamps will be dedicated June 20 at 6 p.m. CDT at the Thinkery Children’s Museum in Austin, TX. The event is free and open to the public. Followers of the U.S. Postal Service’s Facebook page can view the ceremony live at Share the news on Facebook and other social media using the hashtag #FrozenTreatsStamps.

“The Frozen Treats stamps offer the latest innovation in stamp design, which means you can add the sweet scent of summer to your cards and letters,” said U.S. Postal Service Vice President of Finance and Planning Luke Grossman, who will dedicate the stamps. “It’s a fun way to enjoy the stamps, but it’s even more fun to share the experience with your friends and family.”

The stamps feature illustrations of colorful, icy pops on a stick. The tasty, sweet confections come in a variety of shapes and flavors.

Ice pops are made by large manufacturers, home cooks and artisanal shops. In recent years, frozen treats containing fresh fruit such as kiwi, watermelon, blueberries, oranges and strawberries have become more common. In addition, flavors such as chocolate, root beer and cola are also popular. Some frozen treats even have two sticks, making them perfect for sharing. 

Berrian at 50 Years and Counting ...

District Manager Tim Costello (right) thanked Data Collection Technician Frederick (Fred) Berrian (left) for 50 years of government service at a special celebration with cluster members and co-workers on Monday, June 18. Costello, along with Finance Manager Joel Ouellette and Manager, Financial Programs Compliance Michelle Bullard, praised Berrian for his outstanding service throughout the years. 
South Florida Data Collection Technician Frederick (Fred) Berrian, who is domiciled in Fort Lauderdale, gave a thumbs up when asked about his postal career. He appreciated the recognition and shared that he does not have retirement plans at this time.
Photos: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

'What Safety Means to Me!'

Tuesday, June 19, 2018

Are You the One?

The Postal Pulse Employee Survey is open through Friday, June 22.

Are you the one?

·  One of the survey participants who have submitted a response which amounts to 1,020,808 survey responses since 2015?

·  One of the 10,680 employees on 1,325 teams that achieved a 100% participation rate in Quarter 4, Fiscal Year 2017?

· One of the members of more than 500 Certified Engagement Teams that achieved “Best in Class” status last year?

·  One of more than 1,000 “Engagement Most Valuable Players” (EMVPs) nominated by peers in the Engagement Recognition Program?
·  One of more than 2,000 members on 83 teams that have achieved continuous improvements year after year because of increased engagement?

·  One of more than 2,500 nominees for “Engagement Leader of the Year” (ELOY) Awards last year?

·  One of the more than 44,000 EAS employees who have taken the “Creating an Engaging Workplace” class?

The Postal Service wants to hear from you. There are numerous ways to complete the Postal Pulse survey, and you may do so on the clock. Postal Outlook users received an email invitation to take the survey. Paper surveys also were mailed to the homes and the work locations of bargaining unit employees. There also is a link on LiteBlue for bargaining and non-bargaining employees. Responses to the 13 survey questions will be kept confidential. Entries in the new comment box feature will be shared with postal leadership.

Juneteenth Celebration Highlights Lena Horne Stamp in Fort Lauderdale

Fort Lauderdale Postmaster David Guiney (right) presents an enlargement of the Lena Horne stamp to Executive Library Director Elaina Norlin (left) at the Juneteenth celebration at the African American Research Library and Cultural Center.

Juneteenth is the oldest nationally celebrated commemoration of the ending of slavery in the United States. It’s also called Freedom Day or Emancipation Day.

The Lena Horne stamp, the 41st addition to the Black Heritage Series, honors the achievements of the legendary performer and civil rights activist (1917-2010).

“Honoring Lena Horne is so appropriate, and we are grateful to have this stamp enlargement dedicated to the library on this occasion,” Norlin said. “Thank you to the Postmaster and the Fort Lauderdale Post Office for being a part of our celebration.”
Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

'What Safety Means to Me!'

Monday, June 18, 2018

Celebrating a 50-Year Milestone

Story by Michelle Bullard
South Florida Data Collection Technician Fred Berrian (above), who is domiciled in Fort Lauderdale, has been maintaining excellence since joining the Postal Service in 1972. Today we celebrate Berrian for 50 years of combined military and postal service.

Prior to joining the U.S. Postal Service in 1972, Berrian served as an airman in the U.S. Air Force from 1966 to 1970. 

“I would say that I was fortunate, because at the time, the U.S. Postal Service was only testing veterans.  When I got my test results, I was very surprised and happy,” says Berrian.

Berrian started at a pay rate of just $3.77 an hour.  Back then, the price of a stamp was 6 cents and a Ford Pinto would cost about $2,000. He was offered both a clerk and carrier position,  and he chose the clerk position because he wanted to work indoors “where the air was always cool.”
He started as a Data Collection Technician in Fort Lauderdale on December 20, 1986. 

“For the time I have been over this department, Fred has been a dedicated and excellent employee” says Manager Michelle Bullard.   

Berrian continues to push forward and work for this organization every day knowing he could have retired back in 2000.  Very few employees toil long enough to reach the 50-year mark. 

His motto is “I would do what I was asked to do, so I would have this career for a long time.”

Berrian’s achievements and successes are testament to the Postal Service’s reputation which is built upon dedicated employees like him.