Sunday, September 30, 2018

Internal SPM Sampling Starts Oct. 1


USPS wants employees to maintain high levels of scanning to ensure the organization’s transition to Internal Service Performance Measurement is successful.


Do you understand what “sampling” is and how it helps USPS measure its service performance? If not, here’s what you should know: 


• Sampling helps the Postal Service know how it’s performing. Because USPS scans millions of mailpieces each day, it would be tough to count each scan and use that information to determine service performance. This is why the organization uses sampling — a formula that uses random scans from across the nation to determine the big picture when it comes to performance.


• Sampling is vital to Internal Service Performance Measurement (SPM). The system, which will become the Postal Service’s official method to measure service performance on October 1, relies on an advanced form of sampling.
Instead of counting each scan, the system takes random live scans at collection and delivery points — including PO Boxes — and combines this data with billions of scans that occur inside postal plants as mail is processed.
Internal SPM also collects “first mile” and “last mile” data. The first mile data helps identify operational issues between collection and the first sorting operation, while the last mile data helps identify operational issues between the last sorting operation and final delivery.


• Through sampling, USPS can better serve its customers. The information provided by Internal SPM will help the organization better identify root causes of problems and improve service.


Isaac Cronkhite, Vice President of Enterprise Analytics, which oversees Internal SPM, said the system’s success all comes down to scanning.


"Successful mail measurement is dependent on scan compliance, and we are counting on our employees to perform the correct sampling procedures when prompted,” Cronkhite said. “If we scan the mail properly, we can show our customers we value their business, and that’s good for our brand.”


Source: LINK 

'What Safety Means to Me!'



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Photos: Miami Customer Relations Coordinator Mirtha Uriarte

Saturday, September 29, 2018

Hot Wheels to Rev Up Revenue Sales


     In celebration of Hot Wheels’ 50th anniversary, the U.S. Postal Service will issue 20 Forever stamps showcasing some of the most outrageous car designs from Hot Wheels. The First-Day-Of-Issue dedication ceremony is today at 10 a.m. CDT at the Goodguys 26th Summit Racing Lone Star Nationals in Fort Worth, TX. 
     For the first time, Hot Wheels car designs will grace the face of Forever stamps for fans of all ages to enjoy. Arranged in diagonal rows, the 20 stamps showcase photographer Len Rizzi’s images of 10 Hot Wheels cars — two of each design — speeding along a bright orange track. Stamps are available at Post Offices nationwide.
     Each stamp features the name of the vehicle shown in one of the top corners and the words “USA” and “Forever” in one of the bottom corners. The iconic Hot Wheels logo appears in the top right corner of the pane. The back of the pane displays the Hot Wheels 50th anniversary logo.


Top Row (left to right):
• The aptly named Purple Passion (1990), a super sleek metallic purple and green model. The car remains a favorite of collectors.
• Equipped with a roof-mounted rocket, the Rocket-Bye-Baby (1971) is one of the most aggressive racers in Hot Wheels history.
• Perfect for Halloween, the spooky Rigor Motor (1994) is a coffin-shaped hot rod that is powered by a huge engine adorned with two skulls.
• A spectacularly powerful version of a classic muscle car, the Rodger Dodger (1974) has a giant engine bursting out of its hood.
• With a twin turbo V6 hybrid engine and wide front air intakes built to look like a predatory fish, the Mach Speeder (2018) is a true 21st-century racer. 


Bottom Row (left to right):
• The Twin Mill (1969) is one of the most iconic Hot Wheels cars of all-time. The speed machine features dual big-block engines.
• The distinctive Bone Shaker (2006) is a hot rod with a fierce-looking skull for a grille. The car has a massive short-block engine made to rattle your bones.
• The HW40 (2008), a car introduced to celebrate the 40th anniversary of Hot Wheels, features a jet turbine engine. The space-age vehicle features a futuristic glass hood.
• The original surfboard-toting Deora (1968) was included in the first Hot Wheels line. The souped up Deora II, showcased on the stamp, came out in 2000.
• The Sharkruiser (1987) is a carnivore on wheels. The completely unique design features fins, a tail, a sharp-toothed grille, and a roaring V8 engine.

Hot Wheels History

     Hot Wheels was born when Mattel co-founder Elliot Handler challenged his design team, which included a General Motors car designer and a rocket scientist to create a toy car that was cooler and performed better than anything on the market. Mattel soon introduced its iconic orange tracks, which provided children unlimited ways to test out stunts and racing skills.
     The Hot Wheels toy line expanded rapidly. Since the inception of Hot Wheels, Mattel has produced thousands of varieties of cars. In 2011, Hot Wheels was inducted into the National Toy Hall of Fame. Today, children and their parents still love racing the eye-poppin’, colorful, lightning-fast cars.


'What Safety Means to Me!'


MLK Branch SSA Earns Gold Star


Martin Luther King, Jr. Branch Manager, Customer Services Teresa Mason (right) presented Sales and Services Associate Sherly Germitus (left) with a Gold Star Award for a perfect Retail Customer Experience (RCE) transaction in Miami.  Photo: Miami Customer Relations Coordinator Mirtha Uriarte


Were You at the Career Conference?

 
 
 
 
 
 
 
 
 
 
 
 
Photos: Miami Customer Relations Coordinator Mirtha Uriarte

Friday, September 28, 2018

Lean Leader Earns Black Belt




South Florida District Manager Timothy Costello (right) presented Black Belt Certification to Operations Industrial Engineer Javier Gates Algarin (left) at a recent district staff meeting. "As a Lean Leader, I will work persistently on my daily behavior and attitude in order to inspire co-workers to dream, learn, and act more around a vision of the USPS where collaboration, respect and value to the customer are fundamental principles," said Gates Algarin. Photo: Juan Gonzalez

'What Safety Means to Me!'


Were You at the Career Conference?

 
 
 
 
 
 
 
 
 
 
 
 
Photos: Miami Customer Relations Coordinator Mirtha Uriarte

Thursday, September 27, 2018

Were You at the Career Conference?

 
 

 
 
 
 
 

 

 
Photos: Miami Customer Relations Coordinator Mirtha Uriarte