Wednesday, January 3, 2018

More Fort Lauderdale Recognition


Fort Lauderdale Postmaster David Guiney (right) recognized and thanked Lauderridge Annex Manager, Customer Services Gretta Stone (left) for outstanding performance. Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

Aventura Employees Earn More Gold


Miami's Aventura Finance Unit employees captured the holiday spirit and decorated accordingly. This postal team proudly announced its seventh consecutive Gold Star Award. From left, Sales and Services Associate T-7 Marie Blaise; Sales and Services Associate Rose Hammitt; Manager, Customer Services Miranda Lovett; Supervisor, Customer Services Diane Mention; and Sales and Services Associate Juana Curry.
 

Fort Lauderdale Postmaster Guiney Recognizes Outstanding Supervisor


Fort Lauderdale Postmaster David Guiney (right) recognized and thanked Lauderridge Annex Supervisor, Customer Services Carlos Rodriguez (left) for an outstanding job. Photo: Fort Lauderdale Customer Relations Coordinator Kelly Worthman

Tuesday, January 2, 2018

What's Informed Delivery?


What’s Informed Delivery again? 

You probably heard a lot about the Postal Service’s newest feature in 2017. If your New Year’s resolution is to learn more, here’s what you should know:

Informed Delivery bridges the digital and physical. The free feature allows users to digitally preview their incoming mail and manage their packages — wherever, whenever — from a computer, tablet or mobile device.

One word: Convenience. Informed Delivery users receive email notifications containing images of the outside of incoming letter-size mailpieces that will soon arrive in their physical mailboxes. These images are also accessible on the Informed Delivery online dashboard and mobile app.

You can track packages through Informed Delivery. If USPS Tracking is available for an incoming package, you can view the delivery status in your Informed Delivery emails. Additionally, you can manage notifications and schedule redelivery from the Informed Delivery dashboard.

Informed Delivery has more than seven million users. The feature is available to residential consumers and PO Box residential customers. USPS employees can sign up at informeddelivery.usps.com.

Source: LINK
 


Retiring from WPB City Place Station

City Place Station Supervisor, Customer Services Francisco Lopez (second from left) has retired with 31 years of service. Manager, Customer Service Operations Gilberto Vega presented his Retirement Certificate among his peers and his employees.
 
His employees wished him well and agreed that his knowledge of postal operations has always proved him to be a good leader.

Pictured, from left, Manager, Customer Service Operations Gilberto Vega; Lopez; Haverhill Station Manager, Customer Services John Pinto; and City Place Acting Manager, Customer Services Diane Tesoro. Pinto worked with Lopez for many years and wanted to join the group in wishing him well in his retirement.
 
Photo: West Palm Beach Customer Relations Coordinator Curlita Rogers-Saunders

Haverhill SSA Scores 100% RCE


Haverhill Station Sales and Services Associate Cecilia Hogans was recognized for providing outstanding service her West Palm Beach customers. Hogans received a Gold Star Award for a perfect Retail Customer Experience (RCE) transaction. Photo: West Palm Beach Customer Relations Coordinator Curlita Rogers-Saunders

Monday, January 1, 2018