L
to R: Manager, Marketing Juan Nadal; Manager, Consumer and Industry
Contact Lillian Castro; Business Service Network Representatives Vivian
Plather, Iliana Valdes, and Adriana Bedoya; and District Manager, Jeffery
Taylor.
By Lillian Castro, Manager, Consumer and Industry Contact
During a recent Southern Area Marketing Manager’s meeting, South
Florida District was recognized for Business Service Network (BSN) performance
for Quarters 1 and 2, FY15. The district received framed artwork and postage stamp series
featuring the brave heroes, fearsome villains, and extraordinary creatures that
inhabit the world of Harry Potter.
The BSN is a nationwide network dedicated to providing support to
our largest customers through service related issue resolution, information
sharing, and request needs. The BSN is strategically positioned to have
an impact on customer satisfaction, revenue growth, and retention.
Business Service Network Representatives are single points of
contact assigned to large accounts and are experienced in various aspects of
Postal Service products, services, and procedures. The South Florida
District BSN is comprised of Adriana Bedoya, Vivian Plather and Iliana Valdes.
Each has built strong professional business relationships with our most valued
customers by providing excellent service, communications, and information and
all are essential links between the customer and postal operations. The
South Florida District BSN customers account for yearly revenue in excess of
$75 million.
No comments:
Post a Comment