Monday, March 16, 2015

BSN Team Recognizes Mark Parris

Mark Parris
Earlier this month, the South Florida District Business Service Network staff visited the West Palm Beach Processing and Distribution Center (P&DC) In-Plant Support Office with another special thank you for Operations Support Specialist
Mark Parris.

Parris was selected as the February 2015 Customer Support Team Member to be recognized for his top-quality assistance with successfully presenting Business Service Network managed account customers with timely and positive resolutions.

Parris began his postal career as a Distribution Clerk at the West Palm Beach, FL, Post Office in 1985.  In his current position, Parris is responsible for the analysis and evaluation of operational procedures, service programs and systems, including sort program development and maintenance, operational requirements and quality improvements in support of mail processing, customer services and/or delivery operations.

Parris has assisted the Business Service Network staff in providing plant tours, as well as allowing key customers to witness postal operations in action.  In addition, he has provided explanations of plant operations processes, resulting in positive customer experiences for our customers.  Parris was presented with a poster and small token of appreciation for his contributions and efforts.


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