Saturday, June 1, 2019

Hotline, Hotline, Calling on the Hotline

Today is the first day of the official 2019 Atlantic Hurricane Season. The South Florida District Emergency Management Team reminds employees to add the National Employee Emergency  Hotline --- 888-363-7462 --- to their cell phone directory, if they have not already done so. This number also should be on a yellow sticker on the back of your employee ID badge. 

The National Employee Emergency Hotline (888-EMERGNC or 888-363-7462) is the official source of information for weather issues, work schedule changes, and facility status.

When calling the National Employee Emergency Hotline, remember to enter the first three digits of the ZIP Code of your workplace location. In addition, if you evacuate and relocate due to an emergency, call the hotline number, and after entering your facility ZIP Code, select “Option 5.” You will be routed to an individual who can take your information and relay it to District and Area leadership whose priorities are your safety and well-being.

If you use Telecommunications Relay Services (TRS), call a Florida TRS toll-free number, and the TRS operator will interact with the hotline application on your behalf. The simplest way to access the variety of Florida Relay services is to dial 7-1-1. Other options include:

If you are using TTY equipment.

If you are a standard (voice) user who connects with a Relay user.

If you are utilizing a computer.

Voice Carry Over (VCO)
If you prefer to speak directly to a hearing person. The Relay Operator listens to the speaking person and types what is said to your TTY/VCO phone.

Speech to Speech (STS)  
877-955-5334 If you have a speech disability and prefer that a Relay Operator 
 serve as your voice and repeat your responses to the called party. 

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