Miami Customer Service on COVID-19

Story & Photos: Miami Customer Relations Coordinator Mirtha Uriarte

Miami General Mail Facility (GMF) Postal Store employees work safely especially during the COVID-19 outbreak. Retail Associates take precaution and ownership to maintain their work area as safely as possible against the COVID-19. 

Retail Associates have taken safety into their own hands by keeping their own workspace as clean as possible. Miami Customer Services has received and distributed supplies to the stations/branches and retail offices to ensure that facilities have what is needed to maintain clean areas. 

During these challenging times, we might all have to do a little extra to ensure our own safety ... something our employees are ready to do.

There are still items in back order due to nationwide shortages, but supplies are on the way.  Miami Customer Services Operation (MCSO) managers are patiently awaiting the arrival for distribution. Items are separated by units, and in most cases, managers themselves distribute these items within their area of responsibility.   

  

Miami General Mail Facility (GMF) Postal Store Retail Associate Irma Knighton (above) wipes all counters to ensure the safety of our employees and our customers. 

Miami GMF Postal Store Retail Associate, Wung Shu Lee (above) uses a disinfecting wipe to clean his monitor, keyboard and workstation before he starts his day. 

   

Miami GMF Postal Store Retail Associate Myriam Matias wears protective gloves while assisting customer at the retail counter.