The Postal Service will conduct all passport application services by appointment only, beginning March 25.
Customers can use a computer or mobile device to go to usps.com/scheduler to make appointments.
This feature, also known as the Retail Customer Appointment Scheduler, guides users through four easy steps, allowing them to choose a day, location and time, and to provide their details.
The scheduler will display available appointment times for participating Post Offices that offer passport appointment services within a selected radius. Users will receive notifications of their scheduled appointment.
The Postal Service made this change in accordance with new safety guidelines on social distancing due to COVID-19.
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