Saturday, March 1, 2014

Miami Trifecta Improves PEG Scores

L to R:  Ine Diaz, Supervisor, Customer Service; Servando Iglesias, APWU Shop Steward; Vicki Purdy, Safety Captain; Steven Rolle, Custodian; and Rosalyn Bell-Mosley, Manager, Customer Service.  Not pictured:  Supervisors, Customer Service Ariel Hernandez, Chris Lopez, Obed Rodriguez,and Michelle Whitehead.


Story & Photo:  Mirtha Uriarte, Miami Customer Relations Coordinator

The 2014 Program Evaluation Guide (PEG) reviews have kicked off in the Miami MPOO 2 group. PEG evaluates Post Office, station and unit safety programs. Flagler Station was the first unit to be audited and received a year-to-date (YTD) score of 88 percent. North Miami came in with a significant improvement YTD score of 94 percent and Jose Marti with a preliminary score of 83 percent. Final scores will be available at the end of Quarter 4. 

Last year’s final scores for these units were: Flagler, 24 percent; North Miami Beach, 14 percent; and Jose Marti, 8 percent. Miami Postmaster Enrique Suarez is very thankful for the improvements. “It has been a team effort ensuring everyone is involved and understands the importance of our safety programs,” he said. “Managers, Customer Service, along with the Manager, Customer Service Marcia Pedraza (Central), Ernie Cintado (North) and Supervisor, Customer Service Gale Williams, have worked very closely with their units to ensure that everyone is on task.”

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