Thursday, June 14, 2012

Customers Give Royal Palm Beach SSA Their Stamp of Approval

By Lu Ann Warner
Roxanne Edenfield, SSA at the Royal Palm Beach Post Office, is being recognized for her exceptional service. 
Customers John and Nohora McKeen and Al Jabaly wrote letters to West Palm Beach Postmaster Richie Fermo, citing the outstanding service Roxanne gives on a daily basis. 
When customer Al Jabaly was interviewed, he said he has never before written a letter to the Post Office! “Day in and day out” Roxanne gives “professional” and “knowledgeable” assistance to him. “She does not chat a lot and keeps the line moving” said Jabaly. “Roxanne is a feather in your cap” he added.  
Roxanne received an official letter of commendation from the Postmaster, as well as a Stamp Yearbook set, for her above and beyond customer service!

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