Tuesday, July 22, 2014

Quick Response Pleases Sir Speedy

West Palm Beach Field Sales Representative Curlita Rogers-Saunders
Photo:  Gale G. Jackson

Field Sales Representative Curlita Rogers-Saunders was quick to respond to Sir Speedy, a managed account that presented Every Door Direct Mail (EDDM) pieces at the Haverhill Branch in West Palm Beach. The customer had some concerns which Rogers-Saunders addressed and shared with Manager, Customer Services Yves Jean-Pierre. He then spoke with his Retail Associates who requested that Rogers-Saunders conduct a refresher course on this popular postal product. Rogers-Saunders conducted a training session to explain dimensions, weights, thickness, address orientation, indicia, and payment of EDDM. “I can’t thank Curlita enough for the absolutely wonderful presentation,” said Retail Associate Ann Melton. The Sir Speedy customer also was pleased with the outcome.

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