Front row, from left: Mike Gordilla, Ann Smart,
Dayvette Hunter, Beverly Singleton, and Elvie Gresham. Second row: Cindy Sauls, Mary Ann McQuaide, Ray Diaz,
Greg Febles, Courtney Macon, Gregory Brown and Manny Herrera-Guzman. Back row, from left: Jim
Micel, Jim Dulong, Mike Felling, Tom Lopresti, Mitch Auster, Rodney Cobham,
Duane Hunt (Manager, Customer Services), and Mike DiFederico.
Story & Photo: Amy McCall, Fort Lauderdale Customer Relations Coordinator
It’s very unusual for an
office to score 100 percent on its Voice of the Employee (VOE) Index survey
score. Weston employees have done so and the previous quarter, employees scored
a 100 percent response rate. Manager, Customer Services Duane Hunt is very
proud of the perfect scores and plans to keep them coming.
“Communication and a good
sense of humor are the tools for success on VOE,” said Hunt. “I couldn’t ask
for a better team of employees.”
Letter Carrier Beverly
Singleton says that Hunt and the management team treat everyone fairly and
everyone does their job. “Duane
communicates with us regularly and he tells us what we need to get done and
then he lets us do our jobs,” said Singleton.
At
the quarterly recognition meeting, South Florida District Manager Jeffery
Taylor presented a Certificate of Appreciation for the highest VOE index
district score to Hunt, who accepted on behalf of his team.
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