Customers now can get the same amount of insurance whether they ship a package at a Post Office, Automated Postal Center (APC) or online at usps.com.
The Postal Service is increasing the insurance indemnity available at APCs from $500 to $5,000 for items that are lost, damaged, or have missing contents. This matches the amount available when a customer purchases insurance at a retail counter or online using Click-N-Ship.
Postal insurance only can be purchased from one source per item. For example, insurance purchased online cannot be combined with insurance purchased from a retail associate or at an APC.
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