District Manager Thanks Employees, Extends Holiday Greetings to All

Last holiday season, USPS outperformed its primary competitors, who, as reported by the news media, were delivering a backlog of holiday packages many days, and even weeks, after the holidays had passed.  In South Florida, NBC 6 praised USPS and its employees for delivering on time and suggested that postal competitors could take a lesson from us!  Nationwide, USPS gained a lot of positive attention --- especially from our large corporate customers --- for last year’s outstanding performance.

This year, I am proud to share that we have well surpassed the high standard we set last year. We’re experiencing a 20 percent increase in package volume. Our ability to deliver on the core promise of timely, affordable --- and now trackable --- delivery has attracted customers to our business during the holiday season.

As the Postmaster General has said in our holiday commercial: "Football has a season. Baseball has a season. And this is OUR season." I couldn't agree with him more.  We've had record levels of customers conducting business in our retail lobbies. Recent enhancements to Priority Mail, including free insurance, improved tracking, and date-specified delivery are popular with our customers. Nationwide millions of customers skipped the trip to the Post Office for the convenience of online shipping. They especially like our Click-N-Ship to print shipping labels, order free mailing boxes, purchase postage, and request free package pick up. 

Have you noticed more positive media coverage for the USPS this season? South Florida media representatives were invited to "behind-the-scenes" tours of mail processing operations at the Miami International Service Center and at the Miami Processing and Distribution Center. Several media outlets reported from our retail lobbies.  They also promoted our seven-day-a-week delivery --- some television stations followed our carriers delivering the holidays to their business and residential customers. Holiday operations are featured in this edition; I also encourage you to visit the South Florida Postal Blog at http://southfloridapostalblog.blogspot.com for additional coverage.

Yes, this is “our season.” This isn’t just the busiest time of the year --- it’s our best time of the year. Our customers count on us to deliver their holiday letters, cards, and gifts and cards as we have for the past 239 years.

Thank you for all that you're doing to bring the holidays to our customers. May the holiday spirit remain alive as we continue to work together into the New Year.  And may you and your family spend quality time together this season.